Senior Executive Retail Customer Success Analytics Insights
Senior Executive Retail Customer Success Analytics Insights
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Salary Not Disclosed
1 Vacancy
Job Description
As Senior Executive Retail Customer Success you will be an industry expert providing dedicated support to retailers in VN. You will collaborate closely with operation product platform to ensure that clients are equipped with actionable insights analysis and ontime support from NIQ. The analysis can be ranging from assortment/ space pricing analysis market share competition landscape analysis etc.
- Lead assigned clients and drive daily engagement between NIQ and client.
- Ensure data quality for output and deliver reports and insights to clients (in written and verbal form)
- Support Account Development team to address client business concern with NIQ solutions
Qualifications :
ABOUT YOU
Curiosity drives your interest in what moves the market. You find potential in percentages.
Managing time and deadlines comes naturally to you. Youre known for your impeccable organization. Connecting with clients matters to you and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers and youre always looking for whats next.
- University degree in Business Economics Trading or related field
- Passionate in category management purchasing/ buyer market intelligence research analysis or FMCG/ Tech & Durables (T&D) retail industry is an advantage.
- 12 years of working experience in Category Management Purchasing/ Buyer CMI Analyst Market Research Planning role in Retail industry
- Excellent written and verbal communication; English proficiency is a must
- Highly competent data analysis in MS Excel and visualize in PowerPoint (pivot tables functions charts)
- Ability to connect the dots build analytic story flow and deliver insightful implication for retailers
- Good problemsolving and stakeholder management
- Customeroriented with good people skills; you will interact with a diverse group of clients
- Excellent task/ workload planning and time management
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90 of the worlds population.
For more information visit NIQ
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq/global/en/newscenter/diversityinclusion
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
