Exams Account Relationships Manager

The purpose of this role is to build relationships, identify needs and enhance opportunities with key accounts and stakeholders to meet business related targets. The role is also required to proactively resolve issues, create and add value as well as ensure delivery on expectations. On a daily basis the role executes the country key account strategy and plan.
The job sits in the Examinations Services team in Jordan which consists of 15 staff members. He/she should be working very closely with the whole exam team to ensure an efficient implementation of the British Council exams in Jordan. Excellent customer and client service and effective and secure exams delivery are essential to continued growth of the business.