Client Manager all genders
Client Manager all genders
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Job Description
Digital Transformation Support
As part of our agile teams you set new standards and celebrate real successes together. Our projects are as wideranging and diverse as the challenges our customers face: From strategic experience design and digital communication to software development we make digitalisation tangible and effective.
You can look forward to exciting projects and a work culture that combines professionalism respect and the enjoyment of working collaboratively with people as passionate as you. Well support you in developing your skills and encourage you to think strategically develop innovative approaches and play an active role in shaping the digital future of our customers.
Our creative solutions and customised strategies have stood for digital excellence since 1992. With over 260 dedicated employees we design user experiences that work reliably and create lasting enthusiasm from the initial idea to successful implementation.
Your responsibilities
As a Client Lead (all genders) you are a strategic partner for our clients and work with them to develop innovative actionable plans for their digital transformation. Your focus is on increasing growth profitability and customer satisfaction in your portfolio. Together with our delivery management you ensure that projects are realized on time on budget and on target.
You will develop and be responsible for implementing growth strategies for existing customers and work with our consultants and the growth teams to develop sales strategies for new crossselling and upselling topics. Your success is measured by the increase in the content and economic value of your accounts.
You not only promote the development of our customers but also ensure that the services provided are communicated clearly and consistently both internally and externally. It is crucial that you communicate transparently with internal committees and external stakeholders to ensure uniform and targeted coordination.
You are responsible for the commercial and contentrelated aspects of your customer projects. You will lead bid processes independently manage them through to completion and take on complex contract and price negotiations. You will manage sales volumes and profitability to ensure that both financial and qualitative targets are achieved.
You will have leadership responsibility for a delivery team consisting of Delivery Leads and Project Manager and ensure their efficient management.
We expect you to
Bring in what makes you special. This should include:
Extensive experience in account management client management or a similar role ideally in a digital transformation environment.
Proven success in developing and implementing growth strategies as well as identifying new business opportunities and realizing crossselling and upselling potential.
Experience in leading teams consisting of delivery leads and project managers with a focus on efficient project management.
Confident demeanor and strong ability to communicate complex topics clearly and consistently internally and externally.
Sound knowledge of financial and budget management including experience in bid processes and contract negotiations.
Strong understanding of managing sales volumes and profitability to achieve financial and quality targets.
Business fluent in written and spoken German and English.
What to expect from us
As Ray Sono we are an established player in the digital service provider market and have retained our startup gene innovative spirit and unbroken enthusiasm for digital topics to this day. We always focus on varied challenging and innovative projects for our employees. In addition to exciting topics we also offer our Rays:
- Flexible working hours without core working hours as well as mobile work
- Work in beautiful locations with the option of several weeks workation per year in other European countries
- Windows PC or Mac free choice of hardware
- An individual development plan and corresponding training opportunities
- Do you want to cycle to work With our partner JobRad we offer the opportunity to lease modern bicycles.
- A strong interdisciplinary team with great team spirit where you can find listeners or mentors.
- Our own FeelGood team works every day to ensure that all Ray are doing well. This includes catering in the offices as well as afterwork summer and winter parties and much more!
What counts for us is people in all their facets
Equal opportunities diversity and inclusion are part of our colourful corporate culture. Thats why we want you for who you are. Regardless of where you come from what colour your skin is how old you are what you believe in what gender you identify with who you love or whether you have a disability or not.
Sound good Then lets talk!
Ludwig Eichinger
Senior Recruiter
Office:
Email:
Employment Type
Full Time
