Google CCAI BOT Developer

Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. 
This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams including IVR and chatbot developers collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP NLU and machine learning technologies with backend systems databases and APIs to create scalable highperformance solutions. It utilizes CI/CD pipelines agile methodologies and enterprisescale technologies like Google Dialogflow Genesys and Nuance Mix Tools. Developers also work with RESTbased microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem.

Responsibilities:

• Design develop and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow.
• Write clean efficient and maintainable code following industry best practices and standards.
• Develop custom components and tools to enhance chatbot functionality performance and user experience.
• Collaborate with crossfunctional teams including developers designers and stakeholders to align chatbot solutions with project goals and user needs.
• Utilize NLP and ML techniques including TTS STT and SSML to enable intelligent and contextaware chatbot interactions.
• Integrate chatbot systems with backend infrastructure databases and APIs to ensure seamless data flow and interaction.
• Troubleshoot and resolve technical issues by analyzing logs debugging code and implementing continuous improvements.
• Stay updated with emerging trends and advancements in chatbot development AI and Conversational UI technologies.

Qualifications :

• 4 years of experience with the Google CCAI Bot framework Dialogflow ES/CX and Conversational AI technologies including NLP NLU and ML.
• 4 years of experience in IVR application development including Nuance grammar development GRAT and GRE.
• Proficiency in Core Java Java/J2EE Servlets JSP and RESTbased microservices.
•  Expertise in web services integration including working with SQL databases relational databases and RESTful APIs.
• Experience with Google Genesys and related technologies including GVP Nuance Mix Tools and Genesys Composer.
•  Handson experience with Git Jenkins Maven and automated testing methodologies.
• Strong understanding of agile development and Scrum best practices.
• Strong analytical skills for resolving technical issues in complex distributed environments.
• Experience with the Spring framework and familiarity with Tomcat or similar web servers.
• Bachelors degree in a technologyrelated field or equivalent professional experience.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99 project success rate and more than 30 yearoveryear revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance language courses and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular teambuilding company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.

Remote Work :

No

Employment Type :

Fulltime