Housekeeping Supervisor
Housekeeping Supervisor
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Job Description
We are seeking a detailoriented and efficient Housekeeping Supervisor to join our team. As a key member of our hospitality organization you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction while leading and motivating a team of housekeeping staff.
- Oversee daily housekeeping operations ensuring rooms and public areas meet our high cleanliness standards
- Train coach and mentor housekeeping staff to deliver exceptional service
- Create and manage staff schedules to ensure optimal coverage and efficiency
- Conduct regular inspections of guest rooms and public areas to maintain quality standards
- Collaborate with other departments to address guest concerns and improve overall guest experience
- Manage inventory of cleaning supplies and equipment placing orders as needed
- Implement and enforce safety protocols and procedures
- Address and resolve guest complaints promptly and professionally
- Participate in continuous improvement initiatives to enhance housekeeping processes
- Prepare and maintain accurate reports on housekeeping operations and staff performance
Qualifications :
- Degree or Diploma in Hotel/ Housekeeping Management or a related field
- Proven experience as a Housekeeping Supervisor in a hotel or similar environment
- Strong leadership and team management skills
- Excellent organizational and time management abilities
- Detailoriented with a keen eye for cleanliness and presentation
- Outstanding communication and interpersonal skills
- Proficiency in using hotel management software and Microsoft Office suite
- Ability to adapt to shifting priorities and work efficiently in a fastpaced environment
- Knowledge of cleaning techniques products and safety protocols
- Strong problemsolving skills and ability to make quick decisions
- Customerfocused mindset with a commitment to delivering exceptional guest experiences
- High degree of selfawareness and aptitude for selfimprovement
- Flexibility to work various shifts including weekends and holidays
- Physical stamina to perform tasks that may involve standing walking and lifting
Additional Information :
Your team and working environment:
- At Accor we are Heartists! Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists
- Every day we look for opportunities to engage on a personal & meaningful way with our guests and each other.
We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding!
Our commitment to Diversity & Inclusion:
We are an inclusive company and what we really hope to achieve is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
