Sr Manager Product Design CRM Industry Workflows
Sr Manager Product Design CRM Industry Workflows
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1 Vacancy
Job Description
Team & Role:
At ServiceNow we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing understanding and applying our users and customers needs with the mission to created product experiences they love. Our designers come from a diverse set of skills and background design systems visual interaction content and product design. At ServiceNow design has a very intentional seat at the table so our team collaborates closely with both engineering and product management from the getgo.
Learn more about our team here:
What you get to do in this role:
- Directly manage mentor and develop designers on the team
- Drive the UX vision and of a platform that produces a product line to revolutionize workplace productivity and analytics solutions for some of the largest companies in the world
- Collaborate crossfunctionally with product management user research engineering and content fromstrategicdefinition planning architecture through tactical of the product roadmaps
- Distill complex problems into clear goals and requirements for the design and research team
- Drive the growth of usercentric collaborative culture across the Business Unit
- Evangelize design strategy and product vision across theglobal distributed design teams
- Oversee your teams work: detailed mockups and prototypes and behavior specifications.
Qualifications :
Basic Qualifications:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry
- BA/BS degree or higher in Design Design Communication HumanComputer Interaction or equivalent combination of education and experience in other related fields
- Experience participating in the complete product development lifecycle of web and/or software applications.
- Experience in user experience design or industry experience (corporate software web or agency)
Preferred Qualifications:
- 5 years of experience managing people and/or leading design teams
- 9 years of experience in UX Design and/or Interaction Design field
- A portfolio of work samples representing your work and approach
- Ability to understand and distill complex problems into clean solutions
- Must have excellent teamwork communication and technical problemsolving skills to contribute within a multifunctionaland multidisciplined team
- Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment
- Expected to demonstrate a high level of initiative good sense of humor and a make it work ethos
- Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines is a plus
#UXD
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $187600 $328300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Quality Assurance
- Production Budgets
- Production Schedules
- Social Platforms
- Content Development
- Personnel Management
- Client Relationships
- Project Management
- Control Room
- Creative concepts
- Newsgathering
- Show Content
- Video production
- Content Reviews
