Senior Solution Sales Executive - CRM Industry Workflows
Senior Solution Sales Executive - CRM Industry Workflows
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Job Description
The Solution Sales Executive will oversee market success of ServiceNows Customer Workflows products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.
You will achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:
- Developing a sales strategy in the allocated territory with a target prospect list and a regional sales plan for Central
- Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver art of the possible demonstrations showcasing ServiceNows Customer Workflows solution
- Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
- Close collaboration with Core Sales Teams (AEs SCs Leadership) and other ServiceNow Solution Areas (Customer Employee IT) to deliver outcomesbased solutions to our clients and prospects
- In partnership with assigned Account Executive and Solution Consultant present our Customer Workflows offering directly to prospects customers partners and at industry events and seminars
- Support the regional ServiceNow partner channels to drive an effective customer experience
- Articulate customer success strategies to the field in order to streamline and standardize Platform presentations and value proposition
- Sales and partner ecosystem sales enablement
- Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales
- Sales process management and opportunity closure
- Ongoing account management to ensure customer satisfaction and drive additional revenue streams
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry
- Experience in solution sales preferably within a Customer Service Management / CRM / CX / CPaaS vendor
- An understanding of the CRM or CX solutionrelated business processes
- Able to thrive in a fast paced growing deadline driven environment
- Willingness to go above and beyond to win in the market against stiff competition
- Ability to communicate complex issues in simple terms via written and oral media to a variety of different audiences
- Ability to forge strong business relationships and connect with both Clevel execs at customers as well as with individuals in ServiceNow internal and external ecosystem
- Excellent communication and presentation skills in Japanese and English
- Regional travel required
Additional Information :
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.
At ServiceNow we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible remote and requiredinoffice.
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
