Quality Assurance Specialist
Quality Assurance Specialist
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Job Description
As a global leader in precision measurement sensing technologies VPG addresses an expanding array of applications in which accuracy reliability and repeatability make the difference. Whether in the design and safety of new generations of cars trucks and planes or optimizing advanced medical equipment and consumer products VPG s deep engineering expertise makes the world safer smarter and more productive.
We are seeking a motivated and resultsdriven Quality Assurance Specialist to join our Force Sensors team.
Responsibilities:
- Act as the primary point of contact for customers regarding Return Merchandise Authorization (RMA) requests.
- Coordinate the endtoend RMA process from customer request to final resolution.
- Enter and manage RMA information in the ERP system (QAD) ensuring accurate and uptodate records.
- Ensure returned products are correctly processed through the system.
- Liaise with Logistics department Customer Service and Manufacturing to make sure that the RMA is processes in due time.
- Periodically visit the warehouse to perform quality inspections on products.
Region:
Europe
Benefits:
- Company Pension Scheme
- Monthly Additional Contributions (VWL)
- 30 Days vacation plus bank holidays
- JobRad
- Employee training options
- Company Events
- Active BGM
- Free parking on site
Requirements :
- 12 years of experience in RMA coordination logistics or customer service (experience in logistics processes is an advantage).
- Familiar with ERP system
- Knowledge of MS Office tools basic metrological /electrical inspection knowledge
- Technical approach
- Good and timely communication
- Fluent in English; proficiency in German is a plus
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Full-time
