We are seeking an experienced and dynamic F&B Operation Manager to join our team in Miri Malaysia. As a key member of our management team you will oversee all aspects of food and beverage operations ensuring exceptional guest experiences while maximizing profitability and efficiency.
- Develop and implement strategic initiatives to enhance F&B operations across multiple venues
- Ensure consistent delivery of highquality food and beverage services that meet or exceed guest expectations
- Manage and optimize inventory costs and labor to maximize profitability while maintaining service standards
- Collaborate with culinary teams to develop innovative menus and promotional offerings
- Oversee staff training and development programs to maintain service excellence
- Ensure compliance with food safety regulations health codes and company policies
- Analyze financial reports and key performance indicators to drive continuous improvement
- Foster a positive work environment that promotes teamwork and employee engagement
- Manage vendor relationships and negotiate contracts to ensure costeffective procurement
- Implement and maintain quality control measures across all F&B outlets
- Respond to and resolve guest feedback and complaints in a timely and professional manner
- Participate in budgeting and forecasting processes for F&B operations
- Stay current with industry trends and implement innovative practices to maintain a competitive edge
Qualifications :
- Bachelors degree in Hospitality Management or related field
- Minimum of 45 years of experience in senior F&B management roles
- Proven track record of successfully managing multiple food and beverage outlets
- Strong leadership skills with a focus on operational efficiency guest satisfaction and team development
- Indepth knowledge of food safety regulations and health codes
- Expertise in inventory management cost control and financial analysis
- Excellent communication and interpersonal skills with the ability to interact effectively with guests staff and stakeholders at all levels
- Proficiency in hospitality management software and pointofsale systems
- Strong problemsolving and decisionmaking abilities
- Ability to work flexible hours including evenings weekends and holidays as required
- Demonstrated experience in menu development and food and beverage trend analysis
- Proven ability to manage and motivate large teams in a fastpaced environment
- Strong organizational skills with attention to detail
- Fluency in English; knowledge of additional languages is a plus
Additional Information :
WHY WORK FOR ACCOR
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accors learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.
Remote Work :
No
Employment Type :
Fulltime