Senior Manager - Product Lifecycle Management Value-Added Services
Senior Manager - Product Lifecycle Management Value-Added Services
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Job Description
Position: Senior Manager Product Lifecycle Management Valueadded Services
Reports to: Director Product Lifecycle Management Valueadded Services
Job Summary:
The Senior Manager Product Lifecycle Management (PLM) will oversee the implementation and continuous improvement of the PLM framework across the ValueAdded Services portfolios. This role involves designing documenting and maintaining PLM standards and processes ensuring product managers have the knowledge resources tools and support needed to excel. The Senior Manager will also collaborate closely with crossfunctional teams to align PLM best practices and drive product development quality marketreadiness and consistency. Strong strategic thinking organizational skills and the ability to influence and collaborate are essential.
Key Responsibilities:
Product Lifecycle Management Excellence:
- Collaborate on the formulation and execution of the PLM strategy and roadmap.
- Support change management communication and engagement initiatives across product management and crossfunctional teams.
- Assist in designing and implementing a comprehensive PLM framework including governance metrics processes tools and templates.
- Help establish and maintain PLM standards methodologies and PLM resources
- Develop and track metrics and KPIs to measure PLM effectiveness.
- Build and manage a knowledge management system for sharing PLM insights.
Learning & Development:
- Support the design and delivery of PLM training programs integrating the needs of different business units regions and career stages.
- Cocreate onboarding and certification programs for new product managers.
- Facilitate mentorship programs knowledgesharing sessions workshops and PLM community events.
- Inform the development of a career frameworks and growth paths for product managers.
Process and Service Design:
- Develop PLMrelated artifacts including personas journey maps process flows instructional material and templates.
- Document key processes forums and metrics for each phase of the PLM framework.
- Support the implementation of the PLM governance model and decisionmaking framework.
- Participate in the global effort to automate each phase of the framework.
- Produce insights analyses and recommendations to improve the PLM process.
- Lead adhoc strategic and operational projects related to product lifecycle management.
Leadership & Stakeholder Management:
- Partner with product leaders to ensure PLM initiatives drive meaningful impact.
- Work with crossfunctional teams to align on PLM best practices and processes.
- Build relationships with external PLM communities to bring best practices into the organization.
- Support leadership reporting on PLM effectiveness and improvement initiatives.
- Coach product leaders on best practices within their teams.
Qualifications :
Basic
- You have 8 or more years of relevant work experience with a Bachelors Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
- Proven experience in product management with a focus on governance and strategic planning.
Preferred Qualifications:
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
- MBA or Advanced Degree is highly desirable
- Experience building PLM or similar organizational capabilities.
- Track record of developing and delivering training programs.
- Understanding of Agile Lean and other product development methodologies.
- Background in consulting product development and process design.
- MBA or relevant advanced degree.
- Strong system thinking capabilities and superior analytic and problemsolving skills.
- Proficiency in Figma PowerPoint and Excel.
- Experience in the payments industry is a plus.
- Excellent influence skills including integrity credibility empathy and collaboration.
- Strong program management skills to coordinate and lead complex projects with crossfunctional teams.
- Strong attention to detail and delivery of highquality work.
- Selfmotivated humble and curious learner with a growth mindset.
- Excellent communication and presentation skills able to articulate complex concepts clearly.
- Exceptional organizational skills and the ability to manage expectations and deliver results in a timely fashion.
- Ability to work in a fastpaced environment and adapt to changing priorities.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153900.00 to 202000.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
