drjobs Senior Specialist Vendor Management PPM Routine

Senior Specialist Vendor Management PPM Routine

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1 Vacancy
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Job Location drjobs

Lagos - Nigeria

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Purpose

The Vendor Manager PPM plays a pivotal role in managing all routine maintenance and O&M activities of the regional operations departments. This management position overseas the vendor technical interventions SLA administration O&M process compliance and contract delivery. In addition the role provides strategic support to the Senior Manager Network Assurance on all regulatory and customer SLA matters

Key Roles & Responsibilities:

  • Manage all Planned Preventive Maintenance end to end.
  • Develop and continuously deliver vendor governance and SLA administration strategies.
  • Drive daily O&M process compliance.
  • Identify gaps and implement all SLA penalties.
  • Actively drive performance by tracking performance loopholes and closing gaps
  • Minimize business exposure to regulatory issues that may occur due to O&M activities and prompt resolution of all regulatory escalations.
  • Provide end to end customer support on post integration/RFI issues.
  • Network tools and database management for vendors.
  • Oversee the administration and requisition of spare parts for Inhouse Portfolio
  • Oversee all O&M activities for Inhouse Portfolio and others.
  • Build and maintain strong relationships with vendors to facilitate smooth operations.
  • Collaborate with internal and external stakeholders on all O&M related matters.
  • Perform other tasks and duties as assigned by the Line Manager.

 

JobSpecific Competencies

  • Strong technical field operations experience in a Telecoms company
  • Stakeholder Management
  • Project Management
  • SLA Fulfilment 
  • Strong Communication Skills
  • Use of MS Office Tools
  • Network Tools Administration/Management
  • Data Analysis
  • SLA Administration
  • Problem Solving

Organizational Competencies

  • Relationship Building
  • Strategic Thinking
  • Financial Acumen
  • Risk Management
  • Attention to Detail
  • Leadership and Influence

Qualifications :

Experience and Qualifications required

  • Bachelors degree in Telecommunications Engineering or any related discipline.
  • 58 years related experience in telecoms Field Operation and stakeholder management.


Additional Information :

Organizational Competencies

  • Customer Focus People demonstrating this competency understand & exceed our customers needs. They develop trusted reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
  • Innovation People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development and work to create a collaborative and supportive operating environment.
  • Integrity People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
  • Be Bold People demonstrating this competency are thorough in analyses & decisionmaking. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forwardthinking and ambitious.
  • Sustainability People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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