Director Digital Development

The purpose of this job is to lead and oversee technology initiatives across digital channels driving the strategic development implementation and management of digitalfocused technology solutions. This role bridges technology business strategy and user experience to drive innovation operational efficiency and customer engagement. It will support operational efficiency improve customer experience and drive revenue growth through digital innovation and seamless integration of instore and online technology. The Director will work closely with crossfunctional teams in technology retail operations digital marketing and customer service to align technology strategies with the organizations goals.

• Develop and execute a comprehensive digital technology strategy that aligns with business goals and market trends.
• Oversee the design development and deployment of digital platforms (e.g. websites mobile apps ecommerce platforms).
• Ensure the scalability security and performance of digital solutions.
• Identify and implement emerging technologies to enhance the organizations digital capabilities.
• Lead the evaluation selection and integration of thirdparty technology solutions and vendors.
• Build and maintain strategic vendor relationships negotiating contracts and ensuring highquality deliverables.
• Drive digital transformation initiatives ensuring seamless integration between instore and online systems.
• Advocate for a digitalfirst culture across the organization to drive innovation and adoption of new solutions.
• Partner with crossfunctional teams to align technology initiatives with sales marketing and operational goals.
• Identify and evaluate emerging technologies to maintain a competitive edge and foster innovation.
• Optimize the customer experience by driving personalization analytics adoption and omnichannel capabilities.
• Establish and monitor KPIs and ROI for technology initiatives to ensure alignment with financial and performance objectives.
• Lead compliance efforts ensuring all systems and processes adhere to industry regulations and security standards.
• Build mentor and lead a highperforming digital technology team including developers and quality assurance engineers 
• Foster a team culture of collaboration accountability and continuous improvement.
• Oversee budgeting for digital technology projects balancing cost efficiency with innovation.
• Champion innovation by sourcing new solutions and staying updated on industry trends and advancements.
• Align technology strategy with broader business goals to drive operational excellence and longterm growth.

Qualifications :

• Bachelors degree in computer science Information Technology or a related field (masters degree preferred).
• Minimum ten years experience in technology roles with a focus on digital or consumerfacing technology including 5 years in a management or leadership role
• Strong understanding of digital solutions such as mobile apps websites customer data platforms and API management tools.
• Experience with data analytics business intelligence tools and reporting systems.
• Knowledge of cloudbased infrastructure cybersecurity and data privacy in a retail setting.
•  Experience with eCommerce platforms mobile payment technologies and digital wallets.
• Familiarity with agile and DevOps methodologies in a digital context.
• Visionary Leadership: Ability to anticipate trends and align digital strategies with longterm goals.
• Strong analytical and problemsolving skills with experience in using data to drive decisions.
• Drive to explore new technologies and approaches for continuous improvement.
• Risk Management: Expertise in navigating challenges related to technology adoption and implementation
• Strategic thinking 
• Ability to manage a crossfunctional team 
• Financial and analytical acumen 
• Excellent verbal and written communication skills with the ability to influence stakeholders at all levels.
   

Additional Information :

• Travel required less than 25%
• General office work requiring sitting or standing for long periods of time
   

Remote Work :

No

Employment Type :

Fulltime