Employee Training Technical Writer Remote
Employee Training Technical Writer Remote
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Salary Not Disclosed
1 Vacancy
Job Description
Within Experians Chief Risk Office (CRO) we are on a transformational journey of evolving our approach to Operational Risk Management. To support this agenda we are looking for a Technical Writer with a background in creative writing and digital content development to join our Global Risk and Compliance Training Centre of Excellence. You will partner with Instructional Designers and internal Subject Matter Experts to summarize proprietary content and processes into a variety of learning assets and technical documentation. You will reporting into the Training Director. Additionally you will bring your own experience of Instructional Design and Content Creation best practices in the modern Risk & Compliance technical writing space.
Responsibilities
- Ensure all written content is consistent with company standards legal guidelines brand standards and is grammatically correct
- Partner and collaborate with team members to support the instructional design process with creative copywriting and storytelling techniques.
- Stay up to date with the latest communication techniques digital trends and best practices to enhance content effectiveness and engagement
- Partner with global teams to enhance online and onsite training.
- Maintain content for existing learning assets to ensure the content delivered is accurate and up to date
- Build and expand on relationships within the Risk & Compliance organization for all CROrelated documentation needs.
- Manage content development workflows to ensure all content is engaging fit for purpose complete and always up to date.
- Partner with Learning & Development specialists to ensure knowledge base content aligns with what is in our training programs.
- Implement opportunities to improve learning content and documentation based on usage metrics performance data and learner feedback.
Qualifications :
- 3 years of experience creating engaging and informative content for different corporate training and communications materials for both print and digital platforms.
- Experience laying voiceovers and choosing/editing soundtracks
- Knowledge of grammar and style standards of Chicago Manual of Style APStyle and Modern British English.
- Related Professional Certification(s) from Society for Technical Communication (STC) or similar.
- Demonstrated experience with digital editing using the Adobe Creative Suite (Premiere Pro Audition and Photoshop); experience with Camtasia and Vyond.
- Experience with or interest to learn course authoring software such as Articulate Rise.
- Understanding of Adult Learning Theory and Instructional Design Practice
- Experience using AI to produce content.
- #LIRemote
Benefits.
- 15 vacation days to start (along with 12 paid holidays)
- Great compensation package and comprehensive benefits package with a bonus of 10%
- Flexible work schedule and relaxed dress code
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
