Eataly features multiple fullservice sitdown restaurants offering authentic Italian dishes made with the highest quality seasonal fresh ingredients from Italy and sourced locally. Our restaurants serve hundreds and thousands of guests daily; high volume without ever sacrificing high quality.
The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly working with the front of house and back of house teams.
Reports to the Director of Store Operations and oversees the team of Restaurant Managers.
- Organizes and oversees the stores restaurant operations to maximize profitability while upholding the companys mission values policies quality and guest experience standards
- Provides a steady leadership presence and actively participates on the floor monitoring guest food and team member service
- Ensures exceptional service standards are consistently met and that activities are carried out effectively
- Recruits and leads of a team of managers: sets departmental goals understands operational needs provides training and motivation and encourages interdepartmental collaboration
- Forecasts food and beverage needs and requisitions or purchases food beverage supplies and equipment
- Manages the P&L of restaurants analyzing financial data and developing strategies around pricing merchandizing and promotions to increase efficiencies and drive sales
- Collaborates closely with the Head Chef and Back of House team to plan menus and activities
- Partners with Marketing Retail and Quick Service Restaurants to plan and execute promotions and events
- Participates in employee hiring assignment training payroll scheduling evaluations and terminations
- Documents investigates and resolves employee and guest incidents
- Performs other duties as required or assigned
Qualifications :
- Bachelors Degree
- 6 years of front of house management experience in a highvolume fastpaced restaurant
- Exceptional communication leadership motivational and teambuilding skills
- Demonstrated problemsolving organizational analytical and business management skills
- Advanced proficiency in Microsoft Office
- Experience with Italian cuisine and wine highly preferred
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert wellpaced mobility for up to 8 hours including standing walking bending and squatting
- Availability to travel up to 10% of the time
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Companys policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race colour creed (religion) place of origin sex (including pregnancy gender identity) sexual orientation age family status or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further it is Eatalys policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.
Remote Work :
No
Employment Type :
Fulltime