Services Supervisor
Services Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
Delegating and directing service tasks monitoring the progress of current projects and overseeing service team members to ensure the teams objectives and sales goals are met.
Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Assisting with or performing administrative tasks such as managing and finalizing invoices processing new orders and tracking parts inventory.
Setting up and maintaining a working process and evaluating its efficiency.
Monitoring department issues and client complaints to create methods to lessen recurring issues.
Auditing work and customer service to ensure the companys high standards efficiency and productivity goals are met.
Maintaining a strong working knowledge of industry regulations restrictions and laws ensuring the companys adherence to these regulations and remaining current on the industrys standards and innovations materials tools and processes.
Weekly / Monthly base reporting to Top management establish KPI for service & parts team propose new strategies monthly to achieve the target.
Requirement:
A Bachelors degree in Business Administration or related field.
Previous automotive service t experience is highly advantageous.
Strong industry knowledge.
Excellent leadership communication sales and customer service skills.
Strong creative thinking and problemsolving skills.
The ability to work under pressure and handle stress.
Respect local culture and selfinvolve in different situations
Ability to work under pressure meet deadlines and manage multiple priorities.
High degree of selfmotivation and excellent interpersonal skills
Excellent in English both speaking and writing
Proficiency in MS Office Applications (Word Excel PowerPoint) Internet and Email Respect and follow Companys core values Vision and Mission
Employment Type
Full Time
