Cloud Operations Leader
Cloud Operations Leader
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Salary Not Disclosed
1 Vacancy
Job Description
The Shared Services team is responsible for the operational stability and performance of critical infrastructure platforms that underpin VWTs IT landscape. This includes core services like Active Directory SMTP NPS (RADIUS) Certificate Authority DNS (public and private) and WSUS for patch management. The team works closely with application teams security and performance teams to ensure these services meet the needs of the business.
The Cloud team is Infrastructure DevOps who develop and maintain CI/CD pipelines and leverage platform engineering to deliver infrastructure to application teams and IT personnel in different regions to ensure these services meet the needs of the business.
We embrace automation and IaC principles utilizing tools like GitLab CI and Terraform Cloud for Business to manage our infrastructure. The team also collaborates closely with regional IT teams to ensure seamless service delivery and project execution.
Reporting to the Infrastructure and Operations Manager your duties and responsibilities will be:
Operational Management: Oversee the daily operation of shared services ensuring high availability and performance.
Incident Response: Lead incident response and troubleshooting for shared services outages.
Problem Management: Proactively identify and address recurring issues with shared services.
Change Management: Implement and manage changes to shared services infrastructure.
Capacity Planning: Forecast and plan for future capacity needs for shared services.
Performance Optimization: Continuously monitor and optimize the performance of shared services
Automation & IaC: Develop and maintain automation scripts and infrastructureascode configurations for shared services
Team Leadership: Manage and mentor a team of system administrators and engineers.
Vendor Management: Manage relationships with vendors of shared services software and hardware
Regional Collaboration: Collaborate effectively with regional IT teams to ensure the smooth operation and delivery of shared services. Strong coordination is essential for successful project execution
Community Animation: Facilitate the cloud/shared services community across regions promoting communication and collaboration. This involves sharing updates on incidents changes to the service catalog and projects that affect or require participation from regional teams
Documentation Management: Maintain comprehensive and uptodate documentation for network infrastructure processes and operational procedures. Ensure documentation ownership and accuracy within the team
Qualifications :
Technical Skills:
- Deep understanding of core infrastructure technologies (Microsoft Active Directory IPAM/DHCP DNS SMTP NPS/Radius PKI Microsoft WSUS etc.)
- Experience with IaaS cloud platforms (AWS Google Azure)
- Strong scripting and automation skills (PowerShell Python)
- Experience with CI/CD and IaC tools (Git / Gitlab Terraform Ansible)
- Knowledge of ITIL framework and best practices
- Proven ability to contribute to RFP processes and evaluate vendor proposals
- Migration and Implementation: Experience managing the migration from traditional network
Soft Skills:
- Strong troubleshooting and problemsolving skills
- Excellent communication and interpersonal skills
- Excellent English language proficiency (written and spoken): Crucial for seamless communication with global partners including those in India and the worldwide IT community
- Experience managing and mentoring technical teams
- Demonstrated ability to effectively collaborate with external partners and internal teams
Qualifications:
Bachelors degree in Computer Science or related field
10 years of experience managing and operating core infrastructure services
Relevant industry certifications (MCSE AWS Certified SysOps Administrator AWS Certified Architect)
Additional Information :
We offer you the opportunity to join a Group whose goal is to become the benchmark company for ecological transformation!
What are the advantages of joining us
- Be part of a forwardthinking collaborative team who will focus on your future career and development both locally and internationally
- Possibility to be part of exciting projects outside of your daily work/ scope for your company
- We are committed to ensure you have the best experience possible
- Veolia is committed to a global social pact for its employees in all its geographic regions.
But also:
- 25 days holiday plus bank holidays and 14 RTT days;
- Work from home policy max 2 days a week
- Your urban transport ticket totally refunded
- Company restaurant
Here at Veolia Water Technologies we know that some applicants dont apply unless they think they tick all the boxes but we are saying dont worry! We would much rather see your application than risk missing out on your potential!
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
