The Business Development Manager plays a crucial role in driving sales activities and ensuring the achievement of hotel revenue targets in alignment with the sales and marketing plan. This position demands a high level of responsibility and strategic thinking.
- Assume full accountability for lead generation and new account acquisition to meet and exceed group and FIT revenue goals adhering to market segmentation and budgetary constraints.
- Execute all duties within the stringent framework defined by chain and hotel norms as well as internal regulations specified by the Director of Sales.
- Rigorously pursue the attainment of hotel budget targets through strategic planning and execution.
- Provide mentorship and guidance to develop a Junior Sales Heartist focusing on cultivating proactive sales techniques and refining hunting sales strategies.
- Implement comprehensive account management for the sales portfolio meticulously planning sales activities and establishing sales priorities to achieve revenue goals across all segments.
- Foster a collaborative approach with the reactive sales team to ensure optimal group and event conversion rates.
- Develop and implement robust account qualification criteria utilising market research to identify highpriority markets and accounts ensuring proactive coverage across all major market segments.
- Optimise resource utilisation to penetrate new accounts with a focus on achieving new business goals and generating comprehensive sales reports as required.
- Cultivate and maintain longterm client relationships to ensure business continuity and growth.
- Actively engage in salesrelated projects and initiatives as assigned by senior management.
- Demonstrate a thorough understanding of Job Descriptions Goals and Standard Operating Procedures (SOP/P&Ps) of the Sales Department ensuring strict adherence to established protocols.
Qualifications :
- Bachelors Degree/Diploma in Business or Hospitality Management or related disciplines
- Minimum of 35 years of sales experience in the same capacity
- Proven ability to build relationships and find new business: prospecting networking site inspections and sales calls
- Strong sales background in MICE
- Excellent verbal and written communication skills and strong attention to detail
- Keep abreast of industry trends and share information with all staff
- Excellent organizational skills with the ability to prioritize tasks and juggle many tasks simultaneously
- Proactive mindset to anticipate and support changes in our business
- Conformity to the highest standards of personal integrity and ethical behavior
- Exceptional customer service abilities
Remote Work :
No
Employment Type :
Fulltime