Junior Associate Director Investor Operations
Junior Associate Director Investor Operations
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Job Description
Reporting to the Associate Director Investor Operations a list of your responsibilities will include:
- Manage and guide any direct reports in daily deliverables while ensuring adherence to company and department policies and procedures relating to investor registration dealing reporting and cash.
- Be a main contact for daily client inquiries and deliverables covered by your reporting lines ensure resources are allocated to complete deliverables within Service level agreements
- Support management in addressing any sensitive or escalated queries/concerns from Clients Investors Fund Managers or internal MUFG Departments following a highquality standard
- Support any direct reports with training and guide individual performance and development with guidance and support of the manager through regular one to one meetings regular performance discussions career coaching and development as requested annual performance reviews following company standards. Foster a professional environment of encouraging personal and professional development.
- Ensure regular communications such as checkin meetings/calls with direct reports encouraging team work support and a positive team culture
- Support management with driving department initiatives projects risk mitigation
- Support Investor Operations projects within your team encouraging participation constructive feedback and idea generation from the team members
- Support and Promote MUFGs core values of Trust Challenge & Empowerment Passion for Clients and Openness and Honesty
Qualifications :
- Diploma or Bachelors degree preferably in a business related field or related experience
- 3 years experience in financial services transfer agency fund administration
- A demonstratable ability to problem solve complex issues and provide guidance assistance and training would be expected.
- Existing client/customer service experience would be ideal
- Knowledge of Investor Services processes and related functionalities
- Demonstrate business logic and risk adverse approach to processes.
- Demonstrate team leadership experience in Investor Services fund administration or relevant industry
- Computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel would be an asset.
Additional Information :
Whats in it for you to join MUFG Investor Services
Take a look at our careers site and youll find everything youd expect from a career with the fastestgrowing business at one of the worlds largest financial groups. Now take another look. Because its how we defy expectations that really defines us. Youll feel that difference in all kinds of ways.Our vibrant CULTURE. Connected team. Love of innovation laser client focus and nextlevel LEARNING & DEVELOPMENT.Oh and we really walk the talk when it comes to HYBRID WORKING.
So why settle for the ordinary Apply now for a Brilliantly Different career.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
