Job Description
The AVP of Partnerships & Operations leads relationships and operations for our clients enterprisewide center of excellence for branding marketing creative and media that views the companys vision and mission through the lens of creativity. The role leads multiple professional teams including Partnerships (new engagements partnership management brand strategy); Creative Operations (project management and resourcing); Business Operations; and Media; and closely collaborates with the Executive Creative Director and head of Live Event Production. There is an element of both inhouse and external client partnering in this unique organization.
The ideal candidate is an exceptional strategic leader with a proven track record managing complex operations within a creative environment. This leader drives impact and business results by building relationships and enhancing ways of working across the broader department and the company as a whole. Additional responsibilities include:
- Provide strategic direction and leadership to leaders of the Partnerships Creative Operations Business Operations and Media teams
- Mentor and develop leaders to ensure the growth and success of their teams
- Oversee Creative Operations ensuring projects are planned resourced and executed in ways that balance impact efficiency budgets and employee experience goals
- Oversee Partnership development and management ensuring a strategic and stable roster of partnerships through exceptional achievement of partner goals and relationship development
- Oversee Business Operations including monitoring KPIs and applying data insights in ways that enhance business outcomes and employee experience; and aligning staff and resourcing plans to the business plan
- Grow media capabilities and oversee Media Operations ensuring projects achieve partner KPI results
- Drive financial performance by managing the financial strategy including annual budgeting and informing the VP of insights to shape the LRP
- Identify opportunities for operational improvements implement best practices and methodologies to improve project outcomes and performance and drive initiatives to enhance efficiency and effectiveness
- Monitor industry trends and competitive landscape to inform strategic decisionmaking
- Facilitate effective communication and collaboration between the teams and other departments to support enterprisewide initiatives
- Develop and implement longterm talent strategies to support professional development of employees and build talent pipelines within the organization
Knowledge Skills & Experience
- Bachelors degree in a related discipline and 14 years experience in operations management preferably within a creative or advertising function. The right candidate could also have a different combination such as a masters degree and 12 years experience; a Ph.D. and 9 years experience in a related field; or 26 years experience in a related field
- 7 years experience in a management or leadership role
- Excellent leadership and partnering skills required (partnering and leading peers and colleagues with no formal authority influence without authority).
- Strong business acumen and strategic thinking required; ability to link client engagement services and operations with business outcomes
- Strong communication skills both written and oral and the ability to adapt to different levels within the organization
- Proven to have a deep understanding of fundamental Project/Account Management and creative resourcing principals and success managing a team of senior professionals of varying disciplines
- Proven track record of successfully leading and managing multiple departments
- Strong financial acumen and experience with budgeting forecasting and financial analysis
- Strong project management skills with a deep understanding of project management methodologies
- Exceptional interpersonal and communication skills with the ability to build strong relationships with clients team members and stakeholders
- Ability to adapt to changing assignments multiple and conflicting priorities
- Strategic thinker with ability to develop and implement actionable plans to drive business results
- Innovative thinker promoting exceptional customer services
- Strong problemsolving skills and the ability to make strategic decisions in a fastpaced environment