Airline Support Agent - Turkish Speaking
Airline Support Agent - Turkish Speaking
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Job Description
Turkish Speaking Airline Support Agent:
Locals Only
The Airline Support Agent will be mainly assisting customers over the phone with every query related to any service the business provides.
Who are we looking for
We are looking for Support Agents to join one of our sections in the airline industry. Ideal candidates will
be given full training and will be assisting customers via phone social media chatbox and emails. The
section offers growth in different areas and provides opportunities to those who are willing to learn.
This position is available on 40 hourweek basis. It is ideal for those candidates who are looking for stability
and career growth.
Requirements.
One must be fluent in Turkish;
Good communication writing and listening skills are particularly important in this role;
A cando attitude and the ability to work on your own initiative with limited supervision;
Computer literate preferably in possession of an ECDL certificate;
Previous experience in any customer care role is a must
Flexible to be rostered from Monday to Sunday
We offer various opportunities to those who are looking for stability and career growth. All employees are
rewarded with incentives and bonuses throughout the year and they have the possibility to be part of a
development program to broaden their careers.
Working Schedule and contract;
Gross Basic
Salary:
1st month of employment ( Training ) EUR 5.50 per hour
From 2nd month of employment EUR 7.48 per hour
From 7th Month of employment EUR 7.74 per hour
Following an additional 6 months and based on performance EUR 8.21 per hour
Language Allowance:
Italian EUR 600 annually paid in monthly instalments
KPI (Performance) bonus:
Up to EUR 2500 yearly this is based on performance and eligible after 6months
Working hours:
Operating hours Monday to Friday
Benefits;
Full Training
Basic Health insurance following 6 months of employment
Career Progression opportunities
Mobile schemes
Gym packages included
Inhouse canteen serving different healthy food with affordable prices
Monthly events
Free onsite parking
Staff discounts in over 50 local businesses
Employment Type
Full Time
