Malta - German Customer Advisor
Malta - German Customer Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: German Customer Advisor
Location: Malta (Hybrid/Onsite)
Company: Cross Border Talents
About Us:
At Cross Border Talents we connect skilled professionals with exciting global opportunities. Based in the beautiful island of Malta we work with leading businesses to build diverse highperformance teams across borders. Were currently looking for a GermanSpeaking Customer Advisor to join our growing team. If youre passionate about helping people providing exceptional service and making an impact wed love to meet you!
What Youll Be Doing:
- Deliver toptier support to our Germanspeaking customers: Communicate with customers via email phone and chat assisting them with inquiries and resolving issues in a timely and friendly manner.
- Provide solutions to customer challenges: Address customer concerns troubleshoot problems and guide them to effective solutions.
- Collaborate with diverse teams: Work closely with colleagues from different departments to ensure an outstanding experience for our customers.
- Contribute valuable insights: Share customer feedback to help improve our services products and processes.
- Exceed customer expectations: Go above and beyond to ensure our customers feel valued heard and satisfied.
What Were Looking For:
- Fluent in German (written and spoken) As youll be working directly with our Germanspeaking customers fluency is essential.
- Customerfocused mindset: A genuine passion for providing excellent customer service and finding solutions that make a difference.
- Strong communication skills: The ability to express yourself clearly and effectively while listening attentively to customers needs.
- Problemsolving ability: A natural talent for resolving issues quickly and efficiently while maintaining a positive experience for customers.
- Previous customer service experience (preferred but not required): Experience in customer service is a plus but were happy to train the right candidate.
- Techsavvy: Comfortable with customer service platforms and eager to learn new tools and systems.
Why You Should Join Us:
- Live and work in Malta: Malta offers a fantastic lifestyle with its sunny weather beautiful coastline and rich cultural heritage. Its a great place to both work and play.
- Flexible work options: Choose between a hybrid working model (mixing home and officebased work) or join us onsite in our modern welcoming office.
- Career growth opportunities: Were committed to helping you grow in your career with clear pathways for development and advancement.
- Inclusive and supportive team culture: Work in an environment where collaboration creativity and respect are valued.
- Competitive salary and benefits: Enjoy a competitive salary package health benefits and other perks to ensure you feel supported and appreciated.
Ready to Join Us
If youre a fluent German speaker with a passion for customer service and are eager to work in a dynamic international company wed love to hear from you. Apply today and take the next step in your career with Cross Border Talents!
Employment Type
Full Time
