drjobs Virtual RM - Mutual Funds - Leading Broking Firm

Virtual RM - Mutual Funds - Leading Broking Firm

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1 Vacancy
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Job Location drjobs

Mumbai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position Overview

You will be responsible for building strong relationships with clients understanding their needs providing personalized investment advice offering product recommendations and ensuring a high level of customer satisfaction all through virtual communication channels. This role involves regular communication via calls emails and chat platforms to foster longterm loyalty.

Key Responsibilities:

  • Strong understanding of Mutual Funds and alternative investments.
  • Drive the growth of assets under management (AUM) by acquiring new investments and expanding investments from existing clients.
  • Provide proactive updates and market insights to clients helping them stay informed about their investments.
  • Resolve client queries and concerns promptly ensuring high customer satisfaction and loyalty.
  • Provide personalized mutual fund recommendations based on client profiles risk appetite and financial objectives.
  • Educate clients about different types of mutual funds including equity debt hybrid and index funds.
  • Stay uptodate with market trends economic conditions and mutual fund products to offer informed advice to clients.
  • Promote and crosssell mutual fund products and services to existing clients helping them diversify their portfolios.
  • Meet sales targets and KPIs set by the organization ensuring a continuous pipeline of new business inflow.
  • Track and document client interactions in our CRM system to maintain accurate records and follow up as needed
  • Collaborate with internal teams and external partners to deliver comprehensive financial solutions.

Candidates Profile:

  • Minimum 2 years of experience in client relationship management sales or customer service preferably in a virtual environment.
  • Knowledge of Stock Market & Mutual Funds.
  • Familiarity with CRM tools and virtual collaboration software

VRM,Virtual Relationship Manager,Mutual Funds,Sales Manager,New Client Acquisitions,Client Acquisition,Cross selling

Employment Type

Full Time

Company Industry

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