Chat process non voice opening in a leading captive MNC Gurgaon location
Chat process non voice opening in a leading captive MNC Gurgaon location
Posted on :
19-02-2025
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1 Vacancy
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Job Description
Hiring for the Chat process non voice role in a leading captive MNC @Gurgaon
About Client
Its multinational telecommunications holding company headquartered in London. It is the largest provider of fixedline broadband and mobile services in the UK and also provides subscription television and IT services.
Job Title: Customer Support Advisor Chat (Non voice)
Work from Office
Candidate should have minimum 1 Year and above international chat experience in Customer Service role
Requirements
Candidate should have:
1.Good Communication skills
2. Handling customer through Email & chat which involves working in different time zones
3.Take Email & chat from Global clients and initiate the right response to them positively and professionally.
4.Flexible to work in shifts.
5.Excellent English both verbal and written communication skills
6.Knowledge of customer service principles and practices
7.Good technical knowledge
Qualification: Any UG / Graduate/ Post Graduate
Experience: Minimum 1 Year and above in Customer Service Preferred Chat Process
Shift: Rotational
Week Off: 2 days rotational week off
Benefits
Both Side CAB
Chance to working with captive unit.
Opportunity to move laterally within the organization through IJP for various other roles and business units which exist.
Graduation is mandatory/ Fresher and Exp both can apply.
Education
Graduation is mandatory/ Fresher and Exp both can apply.
Employment Type
Full Time
Key Skills
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