IT Business Solution Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
CyberArk is looking for an IT Business Solution Specialistand Project Manager with a strong background in information systems in the domain of Knowledge management digital transformation productivity and collaboration.
You will be working with crosscompany groups to understand their needs design solutions and deliver them while providing topquality service. This includes application issue resolution configuration managing security/permissions providing support for users and supporting any IT system malfunctioning issues.
The role requires extensive knowledge of various business applications and services system analysis experience document requirements and excellent endtoend project management skills.
Responsibilities:
- Endtoend management of IT projects Act as activity/project manager of enhancements and required upgrades including design configuration progress status and monitoring through the development lifecycle
- Handson implementation and support on knowledge management platforms such as SharePoint OneDrive Teams Monday.com Calendly
- Serve as the main point of contact for all assigned applications & stakeholders
- Successful delivery on time on budget on scope and on quality standards
- Take part in the review selection and implementation of new systems to meet company objectives
- Provide enterprisewide technical support for the companys business applications. This includes problem identification and resolution within SLA
- Document all system changes and educate all affected users on solution enhancements / new solutions
- Collaborate with colleagues as a technical mentor sharing technical information knowledge and expertise
- Matrix management of resources such as IT cross functions external vendors and other resources within the company
#LICR1
Qualifications :
- Bachelors Degree in Industrial Engineering information science management information systems (or equivalent field)
- 12 years of current professionallevel experience implementing and maintainingenterprisewideapplications a must
- High level of project management skills a must
- Handson experience with Office 365 applications (Teams OneDrive SharePoint Power platform) Management and implementation a significant advantage
- Handson experience with Microsoft copilot studio Management and implementation a significant advantage
- Handson experience with Monday.com Management and implementation a significant advantage
- Experience and knowledge with IT system analysis writing detailed technical and functional designs
- Excellent problem solving/analytical skills and knowledge of analytical tools
- Ability to learn new content areas and new skills quickly and efficiently
- Excellent communication andinterpersonalskills
- Customercentric with an ability to understand customer needs
- Highly organized motivated and creative
- Multitasking capabilities
- High English proficiency a must
- Ability to travel 12 times a year
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
