If youre a patientfocused Patient Coordinator looking for a rewarding role in a friendly and professional environment look no further than E11even Dental Practice in London.
E11even Dental is an 8surgery awardwinning multidisciplinary highend practice located in the prestigious Harley Street District. We pride ourselves on delivering exceptional dental care in a positive and friendly team environment. As an ecofriendly sustainable practice we are dedicated to reducing our environmental footprint.
Our practice is well established with excellent processes and procedures already in place. We have a very experienced clinical and nonclinical team with a passion for providing highquality dental care.
- 42.5 hours per week available Monday to Saturday.
Key Responsibilities:
- Greet patients warmly and enthusiastically both in person and over the telephone creating a first impression of hospitality and relaxation.
- Ensure service delivery with care and confidence in a wellcoordinated and professional manner.
- Maintain a professional demeanor at all times and handle any conflicts calmly.
- Manage a varied workload with excellent organisation time management and interpersonal skills.
- Assist the Practice Manager in driving practice growth by increasing patient numbers and financial revenue in line with the business plan.
- Demonstrate expertise in Treatment Coordination with a strong understanding of dental procedures and the ability to clearly explain complex treatment plans to patients.
- Boost new patient treatment uptake through exceptional customer service and transparent communication about treatment costs and benefits.
- Strengthen referral pathways by maintaining excellent communication and support for referring dentists.
- Assist in organising referral evenings/CPD sessions for external referring practices to foster referral relationships and highlight available clinical services.
- Visit referring practices to establish strong working relationships understand their needs and ensure these are met.
- Identify opportunities to expand and enhance the services offered by the practice.
About you:
- Selfmotivated and an excellent team player
- Positive and personable in your interactions
- Resultsdriven with a keen eye for detail
- You focus on maintaining high standards of patient care at all times
- You are positive enthusiastic and honest in all aspects of your job
- Youre able to motivate both yourself and others to achieve great results for our patients
- You enjoy recognising successes and sharing your opinions and ideas with others
What do you get in return
At PortmanDentex youll be part of an inclusive collaborative team environment where taking ownership of your development journey is both encouraged and supported. We take time to celebrate success and have fun so why not get in touch and find out more
In addition to a competitive salary our benefits package also includes:
- Indemnity cover and GDC paid (if eligible)
- Long service recognition celebrating 1 5 and 10 years service
- Contributory pension scheme
- Employee Assistance Programme 24/7 365 days a year confidential helpline and counselling service
- Access to Techscheme enabling you to buy the best tech in a convenient way
- Wellness hub discounts on everything from gym membership to online GP appointments and lifestyle coaching.
To apply for our Patient Coordinator vacancy you can submit your latest CV or contact to arrange an initial chat. Alternatively please feel free to share this opportunity with your friends or colleagues who may be interested.
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Additional Information :
We are an equal opportunity employer and value diversity equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race religion or belief sex sexual orientation gender reassignment pregnancy or maternity marital or civil partner status disability age or nationality.
Remote Work :
No
Employment Type :
Fulltime