Supervisor Operations Food

Responsible for providing leadership direction and training to laboratory operations technicians and microbiologists/chemists. Facilitates employee conformance to Good Laboratory Practices and all specified Operating Procedures. Ensures all laboratory results including internal controls are accurate and completed within the required timeframe.

• Oversees all Microbiological and Chemical analysis of samples to include training documentation and good laboratory practice
• Performs Microbiological and Chemical analysis of samples as necessary
• Responsible for interviewing hiring and training Sample Receiving Courier and Ambassador laboratory technicians and microbiologists/chemists
• Conducts employee performance reviews and provides ongoing guidance and feedback for continued employee development
• Maintains adequate levels of laboratory supplies
• Reviews and approves laboratory raw data
• Provides feedback to direct reports conducts employee performance reviews and provides ongoing guidance for continued employee development
• Schedules personnel to facilitate an efficient operation
• Communicates necessary changes or information to his or her department
• Identifies quality related problems and initiates immediate investigation corrective action and follow up
• Ensure the Quality Management System is maintained in accordance with the ISO 17025 standards

LEADERSHIP/SUPERVISORY RESPONSIBILITIES

• Provides guidance and/or leadership to others including indirect reports peers or managers
• Has hiring and terminating responsibilities
• Supervises others 

JOB COMPLEXITY

• Must be able to use skilled judgement in resolving production related issues
• Determine schedules for staff to optimize resources and planning
• Working to solve daytoday production and process problems provide technical and operational leadership and guidance to all staff.
• Interprets and evaluates problems occurring which may not conform to clearly established practices and precedents. Knowledge of a variety of complex rules procedures or work methods. Employee can operate sophisticated machinery tools instruments and equipment

IMPACT OF DECISIONS

• Decisions on daytoday operation have significant impact on the customer satisfaction and company liability with respect to testing results timeliness of data and ongoing relationships.
• Ineffective actions with respect to health and safety and quality could have a negative and costly impact to the branch and business line.
• Actions and decisions of the position have impact primarily on the positions own department (results schedules performance) with potential impact on other departments.

ANALYTICAL THINKING/PROBLEM SOLVING

• Identify the root cause for nonconformances and customer cases and implement sound corrective actions.
• Accountable for delivering reports as necessary.
• Accountable for ensuring that an appropriate and planned training program with documentation is executed and measured for all personnel under direction.
• Position requires independent thinking as to how to resolve problems using the procedures and standards available. Makes procedure decisions by evaluating alternatives from established routines and standing instructions to achieve the job responsibilities

Qualifications :

EDUCATION AND EXPERIENCE

• 4year degree in Microbiology/Chemistry related field or equivalent work experience Required
• 5 year experience in a commercial food testing laboratory or equivalent environment Required
• Effective problem prevention and problemsolving skills. Required
• Strong written and verbal communication skills necessary to cross multiple disciplines Required
• Excellent interpersonal and problemsolving skills Required
• Knowledge of LIMS systems Required
• Flexibility is required to meet sudden and unpredictable need Required
• 35 year experience in a commercial food testing laboratory Preferred

KNOWLEDGE / SKILLS / ABILITIES

• Language Skills: English / Highest level of knowledge required. Required
• Mathematical Skills: Intermediate required. Required
• Reasoning Skills/Abilities: Intermediate level required. Required
• Computer Skills: Proficiency with Microsoft Office 365 Suite familiarity with databases and LIMS required experience with statistical software packages such as SAS. Required
• Demonstrated leadership and team building competencies; strong project management and complex Required 
• Ability to contribute effectively in a crossfunctional team setting and to build effective relationships with team and customer. Required
• Excellent oral and written communication skills. Required  
• Ability to manage and coordinate multiple projects in a fastpaced highly professional environment.

Additional Information :

SGS is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status sexual orientation gender identity or expression genetics status as a protected veteran or any other characteristics protected by law.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skills and/or abilities required.

This job description should not be construed as an exhaustive statement of duties responsibilities or requirements but a general description of the job. Nothing contained herein restricts the companys rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the online employment application because of a disability please callfor assistance and leave a message. You will receive a call back.  Please note this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Remote Work :

No

Employment Type :

Fulltime