Senior Manager - Privacy
Senior Manager - Privacy
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Job Description
About the Role
Have you worked in security or privacy for more than seven years and thought you have a better way of doing things Ever thought you want to build a program your way This might be your opportunity.
As Senior Manager of Data Privacy your role is responsible for building the Freshworks data privacy and protection strategy and program. Not only will you build this program but manage and maintain the program. Youll work with cybersecurity legal and various teams to build an enterpriseready privacy program that shifts privacy lefttaking a proactive approach to privacy right from the start; design solutions to remediate gaps and enhance the maturity of existing privacy capabilities; improve measurements and monitoring and develop sustainable processes. You should understand risk management principles and how they apply to cybersecurity environments and leverage cybersecurity frameworks/standards like ISO/IEC 27001:2013 NIST CSF CIS 18 NIST 80053 etc. as well as better understand privacy regulations such as General Data Protection Regulation (EU 2016/679) CCPA and ISO/IEC 27701.
While the base location will be in Chennai this role will need to work with global resources and teams located in Chennai India the EU and the U.S.
Role Expectation
Lead as the subject matter expert on privacy and data protection across Freshworks critical initiatives.
Develop and maintain Freshworks privacy program including managing the privacy team.
Partner with DPO Cybersecurity and Internal Audit to maintain and monitor privacy compliance.
Integrate privacy into product development by working closely with engineering and product teams.
Ensure deep comprehension of Freshworks processes systems technologies data and compliance/regulatory environments (GDPR CCPA etc.).
Conduct privacy reviews and assessments collaborating with crossfunctional teams to ensure compliance.
Oversee thirdparty privacy assessments to ensure vendor compliance.
Manage privacy incidents and breaches including response and remediation.
Collaborate with the Training & Awareness team to design and implement privacy training programs that keep employees informed and engaged.
Drive a PrivacybyDesign culture throughout the company.
Stay uptodate on global privacy regulations and manage privacyrelated projects (e.g. CCPA GDPR EU data transfers).
Draft and support privacy policies procedures and guidelines.
Partner with security teams to assess privacy risks and identify potential vulnerabilities.
Engage with external privacy experts and auditors to maintain compliance and industry best practices.
Qualifications :
710 years of experience in privacy security or technology in SMB or enterprise environments.
35 years of experience in privacy engineering or compliance.
Experience leading teams in privacy cybersecurity governance and compliance.
Solid understanding of data protection technologies (e.g. CASB AIP DLP).
Skilled in leading crossfunctional teams and managing multiple projects.
Handson experience in implementing data protection and governance programs.
Familiar with implementing technical controls for privacy and data protection.
Practical experience documenting data inventories and data protection activities.
Ability to thrive in a fastpaced environment identify privacy challenges and propose actionable solutions aligned with business goals.
Privacy certifications like CIPP/US CIPP/E CIPM CIPT or similar are highly desirable.
Experienced in analyzing privacy legislation and applying recommendations for privacyaligned outcomes.
Experience with global SaaS operations.
Familiarity with cloud data security and platforms (AWS Azure Google).
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
