About the Job
Are you looking for a new challenge in a fastgrowing exciting and dynamic environment Do you want your work to make a real social impact Then join marta! As an Account Manager you will be responsible for acquiring and managing your own client base. Not only will you have the opportunity to make a real difference but you will also benefit from attractive commissions.
To expand our team we are looking for an Account Manager (m/f/d) in Poland starting immediately.
Your Role in our team
- No cold calling! You advise caregivers who have expressed interest and build your own pipeline.
- You discuss possible care assignments with caregivers and support them with transitions and emergencies.
- You independently manage your caregiver base and act as their main point of contact throughout their assignment.
- You maintain regular contact with caregivers and conduct satisfaction surveys regarding the families they assist.
- You provide best practices for conflict resolution to caregivers.
- You collaborate closely with our international teams.
- To continuously improve internal processes and customer experience you provide constructive feedback based on your experiences.
Your Profile
- You have gained initial experience in account management sales or live in care.
- You enjoy making phone calls and with your friendly demeanor you easily convince caregivers to join marta.
- You are known for your personable open and communicative personality.
- You have a winners mentality: You are ready to learn quickly push things forward and go the extra mile for yourself and your team.
- You speak German (at least C1) and Polish (C2) English is a plus but not required.
- Experience with systems like Salesforce Pipedrive or HubSpot is an additional advantage.
Why marta
- Purpose: You work on an important and interesting mission: the digital transformation of a significant industry in Europe the need to effectively manage the demographic changes
- Work Environment: We offer you a beautiful office in the heart of Berlin with stateoftheart facilities and everything you need to work efficiently.
- Flexibility: Want a change of scenery In addition to our Berlin office we also have locations in Bonn Lithuania Romania and Poland.
- Events: Alongside our legendary company parties we host regular team events.
- Home Office Policy: You have the opportunity to work from home up to two days per week.
- Health & Wellbeing: You receive 21 26 days of vacation per year and we provide everything you need in the office to keep you comfortable and energized.
- Career & Development: Become part of an international team of 70 employees with regular feedback sessions and exciting growth and learning opportunities.
Sounds like the perfect job for you
We look forward to your application and getting to know you!
marta is an equal opportunity employer and values diversity. We strive to create a friendly safe and inclusive environment for all our employees regardless of ethnicity gender identity and expression sexual orientation abilities physical appearance socioeconomic background marital status age or religion (or lack thereof).
When applying we focus only on your experience and motivation. You decide which additional personal details you want to share (e.g. photo marital status religion gender nationality etc.). We value and treat all applications equally.
Even if you dont meet 100% of the requirements we encourage you to apply!