Senior Product Manager Localization Public Sector Digital Services
Senior Product Manager Localization Public Sector Digital Services
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Job Description
The Public Sector industry Product Management team is looking for an experienced Product Manager to help us to bring Public Sector Digital Services (PSDS) to countries across the world. PSDS is our robust industry customer service management solution tailored to the needs of federal/central state and local agencies supporting their missions and goals.
We are looking for an individual who has deep experience in internationalization and functional localization of business/workflow applications.
What you get to do in this role:
- Lead internationalization and localization for key markets in ServiceNows Public Sector industry product.
- Create and align functional localization strategy including build vs. partner decisions.
- Work with UX and Engineering teams on prototyping and ideation of product features and frameworks to help partners and customers in key international markets.
- Work with customers from numerous government agencies across the world and have true mission impact.
Qualifications :
Musthave qualifications:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- 58 years of experience in product management focused on software internationalization and localization in similar context.
- Product management experience from discovery to delivery at startups companies and larger companies.
- Experience building launching and scaling enterprise software SaaS products for external paying customers.
- Have excellent verbal and written communication skills including the ability to chair sessions host webinars and influence executive leadership with the ability to work across multiple timezones.
- Computer science degree platform and frameworks systems thinking a puzzle solver.
Nice to have qualifications:
- Has experience working with central state/provincial and local government agencies throughout Europe and the Middle East.
- Understands government agencies nuances and how they work.
- Business degree or equivalent is a plus.
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
