Project Quality Manager

The Project Quality Manager provide guidance and support for the development implementation communication maintenance and improvement of quality systems policies and procedures for the project(s) they are allocated according to the company quality system and client requirements. This role can be assigned to a single major project or a set of similar projects depending on the scope of the individual projects. The region tasks are shared across relevant QA Representatives as assigned by the Regional QA Lead. This position reports to the Regional QA Lead in their region.

Responsibilities & Authorities:

• Ensure quality is implemented within the assigned project(s) in a consistent manner including the document referencing consistency in line with the provided corporate integrated management systems (IMS).
• Bring Quality Leadership within the assigned projects by acting as change agent to drive a continuous improvement culture.
• Coach and mentor Project Managers from time to time to ensure Quality culture is sustained.
• Provide guidance to the assigned project(s) on quality matters and system implementation especially during project start up. This includes specialist input on the preparation of project quality/management plans and other quality related documentation.  Where needed assist with the further customisation of the quality management system as per the project/client specific requirements whilst ensuring compliance to the corporate management system including any IMS updates.
• Provide subject matter expertise and consulting to managers and their teams to define and promote a customerfocused quality and improvement culture.
• Provide guidance to the assigned project(s) regarding monitoring and collection of data to be used for the performance/statistical reporting (KPI and trend analysis systematic issues) made by the project team and ensure timely delivery to the Regional QA Lead and QA Administrator where appropriate. This may also include KPIs.
• Provide guidance to the assigned project(s) regarding system improvement and other amendments presented by the geography of global and monitor/report on the project management teams adherence.
• Highlight any specific elements affecting the IMS and present these to the Regional QA Lead  immediately for review.
• Assist the project team with the execution of their internal project audit programme (and region alike) and execute audits where needed on the assigned project(s) to ensure compliance with project requirements and the AECOM quality system. Liaise with the Regional QA Lead regarding encountered auditing issues and identified elements for improvement.
• Implement and support the QA Programs AECOM Lean/waste management and Quality Improvement Plans to reinforce a culture of continuous improvement.
• Ensure ISO certification for all offices within the assigned region/offices are kept up to date and any changes communicated to the Regional QA Lead.
• Work with the Regional QA Lead and EndMarket Leads Functional Leads and Regional Operational Directors for the assigned region/offices to conduct quarterly regional quality management reviews where appropriate.
• Carry out any assigned internal audits and participate in meetings as requested by the Regional QA Lead.
• Support external audits where required.
• Perform Root Cause Analysis (RCA) investigations and follow up/close out as needed.
• Manage the implementation of the quality awareness inductions and trainings within the assigned
• project(s) via AECOM University and administer the portal where required.
• Management of thirdparty/sub consultant management process including maintenance of the thirdparty database where required.
• Ensure that all related documentation and records are properly maintained.
• Support the region in the client feedback process where required.
• Organize quality meetings as needed to address the above within the assigned region/offices.

Qualifications :

• Engineering degree or a related field incorporating quality qualifications.
• Certified Lead Auditor/Internal Auditor for ISO 9001 or equivalent. 
• Chartered Quality Professional or equivalent.

Specific Skills Required:

• Detailed knowledge of ISO 9001 and the implementation thereof.
• Knowledge of lean and ISO 44001/collaborative working is desirable.
• Knowledge of ISO 14001 and ISO 45001 is desirable.
• Strong strategic management and organizational skills.
• Excellent working knowledge of industry practices/safety/quality management systems.
• Excellent knowledge of management methods and specifications including design control processes. 
• Experienced in statistical reporting including KPIs and trend analysis.
• Ability to perform in a multicultural and time driven environment.

Person Specification (Behavioural Attributes):

• Be the role model who leads by example demands the delivery of excellence and always gives focus on quality safety and integrity.
• Be client focused through enforcing collaborative works promoting innovation and strategic
• approaches.
• Be impactful with strong interpersonal and management skills through clear and frequent communications be open to suggestions and drive the assigned teams on the execution of tasks to achieve results.
• Be decisive through prioritizing and focusing on the needs for achieving results. Taking accountability for actions taken and ensuring decision making is based on facts.
• Be ethical; ability to work in the best interests of the business whilst remaining ethical and compliant.
• Ability to drive and make things happen elevating challenges and opportunities to the Regional QA Lead.
• Mobile when required and comfortable in travelling throughout the assigned region.

Additional Information :

About AECOM

AECOM is the worlds trusted infrastructure consulting firm delivering professional services throughout the project lifecycle from advisory planning design and engineering to program and construction management. On projects spanning transportation buildings water new energy and the environment our public and privatesector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise a culture of equity diversity and inclusion and a commitment to environmental social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether youre working from an AECOM office remote location or at a client site you will be working in a dynamic environment where your integrity entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace where we invite everyone to bring their whole selves to work using their unique talents backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation benefits and wellbeing programs to meet the diverse needs of our employees and their families. Were the worlds trusted global infrastructure firm and were in this together your growth and success are ours too.

Join us and youll get all the benefits of being a part of a global publicly traded firm access to industryleading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer we believe in each persons potential and well help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or longterm condition who meet the minimum/essential criteria for the role. Please let us know using this email address   if you would like to apply through the Disability Confident Interview Scheme.

All your information will be kept confidential according to EEO guidelines.