Quality Assurance Manager
Quality Assurance Manager
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Job Description
We are seeking a highly skilled and experienced Quality Assurance Manager to lead Quality Operations across multiple Canadian sites within our Mission Systems division. We are looking for indepth expertise in the AS9100 standard a proven ability to guide crossfunctional teams and a history of successfully managing Quality Engineers and Quality Control Inspectors and maintaining the organizations Quality Management System. This role is crucial in ensuring product excellence maintaining compliance with regulatory and customer requirements and fostering a culture of process compliance and continuous improvement.
This role offers an exciting opportunity to make a significant impact on product quality and operational excellence within a highly regulated and dynamic industry. We look forward to welcoming a resultsdriven professional to our team.
Quality Assurance Leadership
- Develop implement and sustain quality management systems compliant with AS9100 and other relevant standards.
- Oversee quality assurance activities across multiple sites ensuring operational consistency and efficiency.
- Lead audits and manage certifications including internal customer and thirdparty audits.
- Investigate customer complaints and nonconformance issues; implement corrective and preventive actions.
- Support Department of National Defence (DND) contracts by collaborating with the inhouse NDQAR and managing followup activities.
- Work with Customers Quality representatives to maintain acceptable levels of Customer satisfaction.
- Use datadriven methodologies to identify and address quality issues employing tools such as root cause analysis and corrective actions.
- Champion continuous improvement initiatives to enhance product quality and operational processes.
Quality Control Responsibilities
- Develop implement and oversee quality control processes and procedures.
- Monitor and analyze quality performance metrics to identify trends and areas for improvement.
- Establish and maintain inspection procedures to ensure product compliance.
- Lead and manage a team of quality control inspectors.
- Work closely with production engineering and supply chain teams to improve product quality and manufacturing processes.
- Ensure compliance with relevant industry standards and regulations.
- Provide training and guidance on quality control procedures to staff.
Team Management
- Lead mentor and develop a team of Quality Engineers and Quality Control Inspectors to meet organizational objectives.
- Establish clear performance goals provide regular feedback and drive professional growth.
Compliance and Documentation
- Ensure adherence to industry regulations contractual commitments and customer requirements.
- Maintain accurate and comprehensive quality records and documentation aligned with company policies and regulatory mandates.
Collaboration and Communication
- Partner with manufacturing engineering and supply chain teams to advance qualityfocused initiatives.
- Serve as the primary contact for customer and regulatory communications concerning quality matters.
Qualifications :
- Bachelors degree in Engineering Quality Management or a related technical discipline.
- Minimum of 10 years of quality assurance/quality management experience within the aerospace or defense industry ideally in a manufacturing and engineering environment.
- Minimum 5 years of experience in a leadership role managing quality personnel.
- Expertise in AS9100 and related quality standards.
- Proven success managing quality operations across multiple locations.
- Must be able to obtain and maintain Canadian Security Clearance and a positive Controlled Goods Assessment. Eligibility to work in Canada either as a Canadian Citizen or Permanent Resident.
Skills
- Advanced understanding of manufacturing processes materials and supply chain management in aerospace and defense.
- Comprehensive understanding of engineering design and development processes (hardware software systems).
- Proficiency with problemsolving tools (e.g. 8D FMEA SPC) and quality improvement methodologies (e.g. Lean Six Sigma).
- Exceptional leadership organizational and communication abilities and demonstrated competence in effectively working with internal and external customers.
- Skilled in using quality management systems and software.
Preferred Certifications
- ASQ Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE).
- ASQ Certified Quality Auditor
Additional Information :
Our success is fueled by individual diversity encouraging applications from women members of the LGBTQ2 community multicultural backgrounds and persons with disabilities. We will work with you around any workplace accommodation required during our application process. If you require accommodation or have questions please contact Human Resources via .
Our comprehensive benefits package is just another reason our employees stick around enjoy:
- Personalized Career Development: Your growth within the organization is not just supported; its valued. Anticipate regular progress reviews access to an Educational Assistance Program and a personalized development plan tailored to your aspirations.
- Total Rewards Package: Consider it coveredhealth dental and beyond. Early access to a pension plan coupled with various perks to acknowledge your contributions to the organization.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
