drjobs Interactive Solutions Advisor

Interactive Solutions Advisor

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1 Vacancy
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Job Location drjobs

Sofia - Bulgaria

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Exciting Opportunity for Growth!

We are in a phase of expansion dedicated to leveraging cuttingedge technology to elevate the experience for our extensive base of entertainmentseeking customers.

Your Daily Responsibilities:

As a representative of our brand your primary responsibilities will involve delivering outstanding customer service through inbound calls live chat email and social media platforms.

Key Communication Role:

Our Customer Care department serves as the primary hub for customer interactions. As an Interactive Solutions Advisor youll play a pivotal role in managing communications and swiftly resolving inquiries and issues.

Join Our Dynamic Team:

Our Customer Care team is at the forefront of our commitment to service excellence. If youre eager to join our unified #oneteam here what the role encompasses:

Key Requirements:

  • Fluency in spoken and written German (B2 and higher)
  • Strong command of English both spoken and written
  • Exceptional communication skills Interest in sports
  • Prior experience in customer service is advantageous but not required
  • Proficiency in MS Office applications with good typing and computer skills
  • Organizational decisionmaking and analytical abilities
  • Teamoriented mindset with a positive attitude
  • High school diploma or equivalent

The Offer:

  • Fulltime position with flexible shifts from 10 AM to 2 AM Monday to Sunday

  • Salary of 3800 BGN

  • Additional perks such as taxi vouchers for late shifts and extra pay per hour after 10 PM

  • Convenient office location near bus and metro stations
  • Comprehensive initial training and onboarding provided (fully covered)

  • Ongoing training and upskilling opportunities through our University Career development programs and initiatives for professional growth

  • Health and wellness programs

  • Relocation support including accommodation and travel expenses if required

Additional Benefits:

  • Health and Life Insurance

  • Multisport card Transport allowance

  • Bonus for significant life events

  • Additional paid leave for educational pursuits

  • Corporate discounts and company events

Location: Sofia

Customer Service Focus: 9095% email & chat support 510% inbound phone calls

Training: Comprehensive 2week training 2week nesting period

Join Our Global Team apply today!


The Offer:

  • Fulltime position with flexible shifts from 10 AM to 2 AM Monday to Sunday
  • Salary of 3800 BGN
  • Additional perks such as taxi vouchers for late shifts and extra pay per hour after 10 PM
  • Convenient office location near bus and metro stations
  • Comprehensive initial training and onboarding provided (fully covered)
  • Ongoing training and upskilling opportunities through our University Career development programs and initiatives for professional growth
  • Health and wellness programs
  • Relocation support including accommodation and travel expenses if required

Employment Type

Full Time

Company Industry

About Company

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