Technical Support Specialist Part-Time
Technical Support Specialist Part-Time
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Job Description
Who we are
Aptoide is the leading alternative distribution platform for Android and IOS empowering bothUsers Developers OEMs and Telecoms in the mobile ecosystemfor the last 15 years. We became thefastest growing Alternative App Store and distribution platform in the world with over 50 Million monthly active users (MAU)1 million apps across our ecosystem and 10 Distribution Partners.
Aptoides mission is to bring back the freedom of choice within the apps world shaping the future of app economy by creating unmatched value for developers and users globally. The way you play the way you get your apps Were making everything easier and better for everyone!
We are also aware thatour success dependson our Aptoiders achievements! Thats why we are proud to be a tech company who enjoys to set people as a core priority. Our Aptoiders Talents and Skills are the algorithm for our whole success. And this is where you can come in!
Our Superpowers:
- Innovation meaning we build our own way to the future.
- Ambition we always go beyond.
- Integrity we are transparent and trustworthy.
- Resultsdriven we are strong on delivering.
- Collaboration the superpower is We not I.
These are our values! These are Aptoides superpowers! This IS Aptoide!
Who you are
We are looking for a Technical Support Specialist for our Operations Team!
Youll be empowered to ensure a smooth developers onboarding as well as to proactively learn and experience more about apps monetisation and distribution in one of the most dynamic industries of our time: Mobile & Gaming!
What are you going to do
- Provide technical support to developers to ensure seamless integration of our tools and achieve successful outcomes.
- Assist in troubleshooting Android applications as well as developing and maintaining operational Python projects that process and deliver information to the company in nearrealtime (automations);
- Effectively question developers troubleshoot technical issues related to our products and services and provide solutions.
- Monitor and reply support queries giving feedback in a timely manner escalating and resolving issues with other internal teams as required.
- Write maintain code and fix minor bugs;
What are we looking for
- Background in Computer Science / Informatics / Information management or any equivalent area;
- Basic knowledge of Java or Kotlin (Android development focus) and Python
- Fluency in English;
- Outgoing openminded selfstarted fastleaner;
- Being used to work in a startup environment.
What will you get
- Opportunity to join an innovative company impacting millions globally.
- Collaborate with an international diverse and highly skilled team.
- Enjoy a hybrid working environment 4 days remote per week.
- Empowering and trustful environment with flexible working time.
- Focus in your Career Growth with Learning and Development opportunities.
- Supportive and inclusive culture with regular engagement and team building activities.
- Competitive Compensation Package.
- Great Health & WellBeing Benefits.
- Cosy office space with free snacks and breakfast available everyday.
- Incredible Annual Retreat.
Employment Type
Full Time
