Banking Sector Jira Administrator Hybrid
Banking Sector Jira Administrator Hybrid
Posted on :
29-01-2025
Employer Active
1 Vacancy
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Job Description
- Provide IT support configuration maintenance and administration for Atlassian Products (Confluence and JIRA).
- Manage support queue for Atlassian Products addressing technical requests and providing optimal solutions.
- Use problemsolving skills and app knowledge to resolve challenges and suggest alternatives.
- Investigate and replicate customer issues to identify and address root causes.
- Translate support tickets into feature requests bug reports and improvement suggestions.
- Evaluate and manage usage of Atlassian product addons/plugins to meet team and business needs.
- Identify opportunities for automation and tool support taking initiative to implement solutions.
- Contribute to product documentation by creating knowledgebased articles.
- Communicate and collaborate with internal/external teams and stakeholders.
Qualifications :
- Bachelors degree in Computer Science Information Systems or related field;
- Experience integrating JIRA with Confluence;
- Knowledge on how to migrate Service JIRA to Data Center Jira;
- Experience with implementing and training on JIRA and JIRA Agile best practices custom dashboards and custom reports;
- Advanced level of English;
Additional Information :
Devoteam Group works for equal opportunities promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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