Field Care Supervisor
Field Care Supervisor
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Job Description
You could help us to deliver our awardwinning care services for older people in the North Tyneside area. Our office base is in Blyth but you will be out and about in the communities focusing on the North Tyneside region in time we will set up a satellite office in the North Tyneside region.
Job Type: FullTime (Weekend and evening work is required from time to time)
As a Field Care Supervisor you will:
- Build and maintain great relationships with clients
- Support our Head of Client Experience to keep in touch with clients and their families undertaking Quality Assurance and Service Reviews following up queries and working to ensure everything is just right for clients and their families.
- Meet prospective clients to develop outcome focused care plans to help our clients get the most out of life!
- Be part of the out of hours On Call team additional allowance paid for this.
- Have excellent keyboard skills and be able to type up care plans etc.
- Be confident in talking to a range of other professionals and get to really understand and be able to explain your clients needs.
- Update client care plans audit activity logs and MAR sheets alerting management to any issues or concerns.
- Maintain accurate client and Care Professionals records on our Electronic System
- Maintain confidentiality at all times for all Home Instead Information including client care professional & office data
Qualifications :
You are likely to have Health and Social Care QCF Level 2/3 or be willing to work towards this AND at least 12 years experience in the care sector delivering a wide range of personal care.
You will also have a passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
The successful candidate will also be:
- Confident on the telephone talking to a range of people.
- A clear and effective communicator
- Personable and able to build relationships with people
- A great team player with excellent organisational skills
- A selfstarter with initiative and tenacity who is willing to go the extra mile for your clients
- A driver with access to a car
- Willing to learn
- Selfaware and a problem solver
- People focused with a desire to deliver the best possible service
- IT literate and comfortable with Microsoft Office Suite
Additional Information :
If you have a passion for caring and the motivation to help us achieve our ambitions we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighborhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
