Category Business Operations Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
- Assist in setting and optimizing pricing strategies for Resal products.
- Support commission margin adjustments to maintain profitability across sales channels.
- Review and refine product categorization to align with market trends and customer preferences.
- Analyze sales data and consumer behavior to provide pricing recommendations.
- Assist in planning and executing periodic promotions based on historical performance.
- Track category and channelspecific performance metrics to identify growth opportunities.
- Support the endtoend onboarding process for new merchants ensuring proper pricing commission structure and contract setup.
- Manage gift card setup approval processes and category assignments in digital platforms (HubSpot Retool).
- Work closely with the Partnership Team to facilitate smooth merchant integration.
- Maintain and update the gift card catalog ensuring accurate product details and pricing.
- Assist in collecting and maintaining merchant price lists particularly from aggregators ensuring pricing competitiveness.
- Work with the Finance Team to validate commission margins and pricing models.
- Conduct basic price comparisons across aggregators to ensure competitive market positioning.
- Generate reports for finance and sales teams utilizing Airtable and other reporting tools.
- Monitor and troubleshoot pricing discrepancies and category listing issues to ensure a seamless customer experience.
- Ensure product availability and accuracy across all sales channels identifying and resolving discrepancies in merchant offerings.
- Assist in resolving pricing category and merchant onboarding issues that impact customer experience.
- Work closely with Finance Sales Partnerships and Marketing teams to streamline operations.
Requirements
- Education: Bachelor s degree in MIS Marketing Business Administration or a related field.
- Experience: 13 years in category management pricing business operations or commercial support.
- Technical Skills:
- Strong data analysis and reporting skills.
- Proficiency in Airtable Retool HubSpot and automation tools like Zapier.
- Soft Skills:
- Ability to collaborate with crossfunctional teams.
- Detailoriented and proactive in problemsolving.
- Strong communication and organizational skills.
Employment Type
Full Time
