drjobs Salesforce Business Analyst

Salesforce Business Analyst

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Brief Summary of Role:

As a Salesforce Business Analyst part of a team responsible for enabling/creating foundational capabilities on Salesforce from scratch. The position will work with key users from different business groups to understand current business processes identify areas that can be improved and/or streamlined and design CRM solutions that meet the business needs and align with industry best practices.

Responsibilities:

  • Get creative designing prototyping and building Salesforce systems
  • Communicate Salesforces capabilities and limitations to internal Stakeholders
  • Identify and inventory customer process pain points and gaps in best practices
  • Interpret technical and business strategy roadmaps and apply a detailed technical solution
  • Synthesize technical and business information and present implementation needs and options confidently
  • Engage in strategy projects and support Business Architects and/or Strategy Consultants with Salesforce and business process best practices
  • Serve as a trusted advisor to the client and as a Subject Matter Expert (SME) to the internal and external customers.
  • Liaison and establish mutually beneficial relationships with product owners
  • Identify risks that threaten project success and recommend workarounds

Employment Type

Full Time

Company Industry

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