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What you get to do in this role:
Build and maintain strategic relationships with Adobe ensuring we maximize the use of their capabilities while driving their product direction to achieve marketing and ServiceNow goals
Hold Adobe accountable for delivering on their promises ensuring we are treated as toptier clients.
Ensure that Adobes offerings are wellintegrated and adopted across the organization and ServiceNow is using best practices and methods to improve time to market
Create a vendor score framework with Adobe to ensure compliance and delivery of contract goals
Collaborate and lead crossfunctional teams including DT Marketing and external partners work with team to ensure detailed architecture and implementation plans for strategic projects are in place.
Develop and implement technical processes and align with DT architecture and governance to optimize the use of marketing technology.
Align across broader ServiceNow to ensure broader adoption of Adobe capabilities across teams inside and outside of Marketing
Ensure marketing is getting the value out of key new features like Firefly AI and AJO B2B
Lead workshops trainings and Adobe led analysis to ensure marketing can align current processes to Adobe capabilities
Qualifications :
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
Bachelors degree in Computer Science Information Technology or a related field. A Masters degree is preferred.
Relevant certifications in Adobe marketing solutions are a plus.
Ability to work independently and as part of a team in a fastpaced dynamic environment.
Strong analytical and problemsolving skills with a focus on delivering business value.
Exceptional communication and interpersonal skills with the ability to build strong relationships with stakeholders at all levels.
Experience with the TOGAF architecture approach and processes
Strong knowledge of marketing technology trends Martech architecture and best practices.
Proven experience in leading largescale Martech implementation projects in a complex matrixed organization.
At least 10 years of experience working with Adobes marketing platform including Adobe Experience Cloud Adobe Campaign Adobe Analytics and Adobe Target.
For positions in the Bay Area we offer a base pay of $178900 $313100 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Full-time