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The New York City Housing Authority (NYCHA) is the nations largest public housing authority with an operating budget of $3.3 billion and over 11000 employees who manage and maintain 311 developments that house about 400000 residents. NYCHA also operates the countrys largest Section 8 program which provides rental assistance to about 200000 additional people.
Reporting directly to the Director of Technical Oversight and Special Projects Unit (TOSP) the Quality Assurance Specialist will play a pivotal role within the Compliance Department. This position involves supervising and guiding other staff evaluating and ensuring compliance with contract specifications and maintaining high standards of quality assurance across various facets of building systems and regulatory requirements.
Responsibilities include but are not limited to the following:
1.Inspection and Compliance:
Conduct thorough inspections of developments and delivery equipment/goods to ensure compliance with contract specifications.
Perform inspections as needed.
Evaluate prepare or modify contract scopes or purchase order specifications.
Participate in prebid conferences and interpret purchase orders or contract specifications.
2.Coordination and Conflict Resolution:
Collaborate with department officials procurement staff and representatives from manufacturers and vendors.
Assess and address complaints from stakeholders including vendors and work with agency personnel to resolve disputes.
Explain relevant City regulations to all concerned parties.
3.Product Evaluation:
Review data on products and services and assess recommendations for alternative processes or products that are equivalent to standard ones.
Suggest actions based on new information policies or adverse laboratory results.
4.Reporting and Analysis:
Prepare detailed and complex analytical reports on purchasing inspections good storage/management or related activities.
Independently conduct research both in the field and at a desk to ensure timely investigations.
Identify technical and regulatory deficiencies in existing processes and bring them to the attention of the Director and Chief Compliance Officer.
5.Technical Oversight:
Provide technical oversight for the work performed by other units within the Compliance Department and across the authority.
Present datadriven analysis and recommendations to improve NYCHAs compliance with regulations.
6.Other Responsibilities:
Define and implement metrics to measure improvements and compliance.
NOTE: The Department of Citywide Administrative Services (DCAS) administered a civil service exam for the Quality Assurance Specialist title on 03/06/2024. Therefore applicants (candidates) that did not take and pass the exam will potentially not be considered likewise applicants not reachable on the established civil service list will potentially be in jeopardy of being replaced with an eligible civil service candidate.
NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.
NOTE: This position is open to qualified persons with a disability who are eligible for the 55a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55a Program. For detailed information regarding the 55a Program please click on the link below:
Additional Information
1.NYCHA employees applying for transfer promotional title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2.NYCHA residents are encouraged to apply.
3.NYCHA provides benefits that include a choice of medical coverage plans deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).
Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
QUALITY ASSURANCE SPECIALIST 34171
Qualifications :
1. A fouryear high school diploma or its educational equivalent approved by a States Department of Education or a recognized accrediting organization and four years of satisfactory fulltime experience purchasing or inspecting for the purpose of ensuring adherence to purchase or contract specifications supplies materials and/or products such as: paints linoleum hoses sand brick wire shades hardware
and tools; plumbing electrical machine shop building and cleaning supplies; furnishings and furniture lumber and wood related products; metals; equipment; foods drugs and chemicals; fuel; textiles; printing stationary and other sundry items; or
2. A baccalaureate degree from an accredited college or university and one year of satisfactory fulltime
experience as described in 1 above; or
3. A satisfactory combination of education and/or experience equivalent to 1 or 2 above. Undergraduate college credits may be substituted for experience on the basis that 40 semester credits from an accredited college or university may be substituted for each year of required experience. However all candidates must have a fouryear high school diploma or its educational equivalent and at least one year of satisfactory fulltime experience as described in 1 above.
Driver License Requirement: By the time you are appointed to this position you must have a motor vehicle driver license valid in the State of New York. If you have moving violations license suspension(s) or an accident record you may be disqualified. This license must be maintained for the duration of your employment.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Full-time