Director People Analytics
Director People Analytics
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1 Vacancy
Job Description
On the People Insights Strategy & AI team our mission is to run and grows the business with relentless focus on the customer 360 alignment and pride in service unlocking time energy and resources to propel our organization to worldclass status. Its a big job and we take it seriously. The role will support key stakeholders to reduce noise streamline processes look forward with strategic vision and turn ambiguous asks into actionable projects and programs.
The Director People Analytics plays a critical role in leveraging data to drive strategic Global People and organizational decisions ensuring that workforce strategies are aligned with business goals. This role is essential in todays datadriven world where organizations must make informed decisions about talent acquisition retention development and engagement. By leading a team of analytics professionals this role translates complex workforce data into actionable insights enabling leaders to address challenges such as turnover diversity and productivity. The scope of this role spans from establishing robust data governance to delivering predictive analytics and fostering a culture of datadriven decisionmaking across the organization.
What you get to do in this role:
- Data Strategy Development: Define and maintain a roadmap for People Insights initiatives ensuring alignment with HR and business strategies.
- Stakeholder Engagement: Meet with HR and business leaders to identify pressing challenges and opportunities where data insights can drive impact.
- Analytics Oversight: Guide the development of predictive models dashboards and reports to address workforce trends such as turnover employee engagement and inclusion
- Team Leadership: Mentor and manage a team of analysts setting clear goals and providing ongoing feedback to develop their skills.
- Insight Presentation: Present data findings and actionable insights to executives and Global People leaders through visualizations storytelling and strategic recommendations.
- Collaborative Projects: Work crossfunctionally with IT finance and other departments to integrate and analyze data from multiple sources.
- Tool Optimization: Evaluate and implement analytics tools technologies and systems to enhance the teams capabilities.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- Years of experience: 4 years leading people analytics teams
- Excel mastery is a must
- Experience with building out and driving development of dashboards in Tableau PowerBI or a similar BI tool
- Preferably you would also have experience leading people analytics at a large organization
JV20
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
