Customer Onboarding Specialist - B2B SaaS - Hybrid
Customer Onboarding Specialist - B2B SaaS - Hybrid
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
In this position it will be your mission to ensure a successful onboarding track for new Easygenerator customers and help them reach their first success and milestones. You will do this by hosting onboarding sessions training and webinars.
As an Easygenerator Onboarding Specialist you will:
- Onboard new customers so that they can successfully publish their (first) courses.
- Be responsible for engaging and activating our customers to help the Customer Success team successfully renew and expand contracts.
- Work closely with our Customer Success Managers in monitoring customer health score and ensuring our customers stay on track with their success milestones.
- Help to optimize and develop our current onboarding process.
- Be an advocate for our customers and their voice internally.
- Manage a small portfolio of customers to help them succeed in their eLearning projects.
Qualifications :
- Excellent command of English language
- Bachelor degree or higher
- 01 years of relevant working experience
- Natural ability to teach
- Excellent listening and organizational skills
Additional Information :
What we Offer:
- Hybrid set up (1 day inoffice per week (Downtown Toronto)
- Join a dynamic international team (40 nationalities) in a fastgrowing scaleup where you can make an immediate impact.
- Career framework and growth coaching.
- Develop yourself in the direction you love most. Due to our fast growth many new opportunities are unfolding quickly
Our stance on diversity & inclusion
Easygenerator is an international company where people with diverse backgrounds are welcomed.Our diversity empowers us to innovate build deeper connections and help all of us become better. It is in our DNA to base professional decisions on someones performance and behaviour. Therefore each employee is in control of their own growth. Qualified applicants will receive consideration without regard to race colour religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.
Ready to Join Us
If youre eager to kickstart your career and make an impact apply today!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
