Sales Representatives

Roles and responsibilities

Identifies business opportunities by identifying prospects, researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects, recommending solutions.

In this role, you will be responsible for:

• Support in clearing outstanding (ensure no bad debts).
• Prepare offers, tenders, and all applicable documentation in line with company standards.
• Prepare and follows up on offers, tenders and all applicable documentation until orders are secured.
• Manage key accounts.
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking, and social media.
• Set up meetings with potential clients and listen to their requirements and concerns.
• Prepare and delivers appropriate presentations on services provided by company and refers the right sales channel for other services.
• Create reviews and reports with sales and financial data.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate and close deals and handles complaints or objections.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams for actions.

Lead Generation and Prospecting
Identify new sales leads: Research and identify potential customers by using a variety of lead-generation methods, such as cold calling, networking, referrals, or attending industry events.
Qualify leads: Determine the likelihood of potential customers making a purchase by qualifying leads based on factors such as budget, authority, need, and timing (BANT method).
Build a pipeline: Develop and maintain a pipeline of prospects to ensure a consistent flow of sales opportunities.
Sales Presentations and Demonstrations
Conduct product demonstrations: Arrange and conduct product demonstrations to showcase how the product works and its benefits.
Present proposals: Create and present sales proposals and quotes tailored to the specific needs of the customer.
Provide tailored solutions: Offer customized solutions and suggestions based on a thorough understanding of the customer's needs and the company's product offerings.

Desired candidate profile

Bachelor’s Degree.
•Minimum of1 year experience in the same field.

Knowledge & Skills Required:

Customer focus.
Planning & organizing.
Responsiveness to requests.
Fluency in English language with excellent communication (written & oral) skills.
Knowledge of MS Office applications (Word, Excel, Outlook, etc.)
Sales and Product Promotion
Promote products or services: Actively promote the company’s products or services to potential customers through calls, emails, in-person visits, and other sales channels.
Present product information: Explain the features, benefits, and advantages of products or services to customers to persuade them to make a purchase.
Close sales: Work towards closing sales by negotiating terms, addressing customer concerns, and finalizing transactions.
Customer Relationship Management
Build customer relationships: Develop and maintain strong relationships with existing customers, ensuring they are satisfied with their purchases and continue to do business with the company.
Identify customer needs: Listen to customers' needs, ask relevant questions, and recommend the best products or services that meet their requirements.
Provide ongoing support: Assist customers with any post-sale questions or issues, such as product setup, troubleshooting, or returns