Legal Counsel

Legal Counsel

Hybrid: Remote/London

Salary Range:

Reporting to: COO

About us

Duel is a SaaS company on a mission to make Brand Advocacy the industry standard playbook for building brilliant retail brands. It was founded by world record breaking adventurer and former brand ambassador Paul Archer alongside viral games developer Naio Tsarouchis and we exist to show theres a better way to build businesses to build a better future proving that caring for people builds brand which builds long term and exponential profit returns.

The Duel Brand Advocacy Platform allows enterprise brands to do just that scaling how they manage their relationships with thousands of advocates customers creators and brand ambassadors. Were proud today that brands such as Abercrombie & Fitch Charlotte Tilbury Spanx Victorias Secret and Elemis (to name a few but not to name some household names that we cant talk about yet) are doing just that. The Duel team comprises psychologists brand experts and community builders combining cutting edge brand expertise with seasoned SaaS experience.

The Role

As Legal Counsel you will be an integral part of the Central Operations Team reporting directly to the COO. You will apply your legal expertise and commercial mindset to proactively guide and support teams across the business. Your role will focus on identifying and addressing legal and operational challenges while helping to build the foundations for sustainable legally sound commercial growth. You will also play a key role in fostering selfsufficiency within teams empowering them to navigate legal considerations confidently and effectively.

You will own all things legal successfully supporting growing and defending Duel and its legal ecosystem through incredible growth. A key focus will be on streamlining and managing enterprise customer contract review processes ensuring efficient turnaround times and enabling the business to close great deals faster and with confidence.

Your primary role is to empower others across the business to do their best work while you remain aware and ontop of managing the business risks being created in the process enablingthem run full steam ahead at speed.Over time you will be the sign were doing a great job of building a scalable and robust legal operation.

Were looking for someone who will

• Work closely with every team in the business initially with a particular focus on supporting our People Operations and Commercial teams as they ramp into their roles and scale enabling us to do more commercially of higher quality faster.

• Act as a commercial legal generalist who is autonomous and peopleoriented taking ownership of a whole host of valuable legal projects across the entire business to really help drive our next phase of growth. There is no problem that is someone elses problem youre the person who will help us figure out how we can best solve it in a way that builds the right risk profile for the business.

• Engage with the endtoend supplier management supporting on contract reviews for internal tooling. Ownership of not just whether the T&Cs are acceptable but whether the overall adoption of a tool makes sense for us as a business are all within your remit to form a view on and to stay close to as implementation begins.

• Own and optimise the Enterprise customer contract lifecycle ensuring efficient review negotiation and management of highvalue agreements. Engage with the endtoend customer lifecycle from initial contract review and negotiation to smooth onboarding processes and ongoing legal support for the Sales and Customer Success team. Your work will directly impact deal velocity and customer satisfaction.

• Build scalable processes and templates to standardise and accelerate our enterprise customer contract turnaround reducing legal bottlenecks and empowering the sales and commercial teams without increasing legal and business risk.

• Be responsible for HR legal matters working closely with the People team and seeking outside counsel advice as/when it is necessary to do so.

• Own and nourish the relationship with law firms and outside contractors for work that touches legal projects or matters.

• Own legal governance hygiene and diligence internally.

• As/when be responsible for legal aspects of fundraising or strategic financial activities e.g. build and maintain the data room and lead us through DD on a fundraise in the future.

Wed love to hear from you if

• You are a UK qualified (or equivalent) solicitor with at least 34 years PQE.

• You have gained at least some of your PQE experience inhouse in a startup/scaleup environment either through a secondment previous role or previous nonlegal professional role.

• You have an entrepreneurial acumen with a solid grounding and interest in commercial matters. You know your way around an Enterprise SaaS contract negotiation.

• You have a good understanding of data privacy and infosec matters relevant to tech organisations.

• You enjoy people seeking out your input and guidance on legal matters

• You are happy handling the widest range of legal issues that come up in a startup environment even if outside your core areas of expertise.

• You are great with autonomy but also know when team work matters.

• You are pragmatic by nature and thrive in an environment where change is constant and ambiguity is part of the process. You effortlessly manage high volumes intricate details and complex challenges while maintaining a clear simple approach in your work and communication. Youre always thinking about how to streamline processes reduce complexity and make things more efficient for the wider team

• You are a problem solver with experience of implementing solutions to complex problems.

• You are excited by and curious about our product and keen to be part of our journey.

Inperson and remote working balance

• We have a small HQ in London (Holborn) and a small team of folks on the ground in our NYC office as well.

• Although our approach to hybrid working is flexible (we dont mandate specific days in office) priority for this role will be given to candidates based in/near London and who are keen to spend a couple of days a week in a shared space partnering with the COO sales team members and the wider central operations team.

Why Duel

We want to build a remarkable company with remarkable people and a remarkable culture that you will want to shout from the rooftops about. In a relaxed flexible and fun environment the team is driven to making the business a success while enjoying what we do and who we do it with.

We also offer a growing benefits package including;

• Flexible working hours if you need to fit around childcare or need to work around your life we understand.

• Around 32 days of Annual Leave (28 excluding bank holidays and an extended break between Christmas and New Year when we close the office). Ongoing training where required.

• Options scheme for all fulltime employees its important to us that everybody owns a part of the company and shares in the benefits of what we build.

• Company MacBook to work from

• 350 WFH SetUp

• Headspace Contributions

• Personal Development budget and support

• 2 additional days leave for volunteering