Female telecaller
Female telecaller
Posted on :
15-02-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
telecaller also known as a telemarketer or telesales representative makes outbound calls to potential customers and handles inbound calls from existing customers. They are responsible for generating sales and building customer relationships.
Responsibilities
Make calls: Make cold calls to potential customers and existing customers
Build relationships: Build rapport with potential clients and foster relationships with existing clients
Present products: Present company products and services to potential customers
Resolve issues: Resolve customer concerns and issues
Collect data: Collect data on customer feedback and relay it to relevant departments
Maintain records: Maintain accurate records of interactions with customers
Make reports: Make reports and documentation based on conversations with customers
Follow guidelines: Adhere to organizational guidelines and methodology
Skills and qualifications
Excellent verbal and written communication skills
Good listening skills
Customer handling skills
Ability to handle pressure
Basic computer skills
Fluent communication skills in the local language
Tools and technologies CRM platforms like Salesforce or Zoho and Call management systems or VoIP tools.
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Education
Graduation
Employment Type
Full Time
Key Skills
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