FampB Supervisor Bocas del Toro
FampB Supervisor Bocas del Toro
Posted on :
14-02-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-02-2025
Job Description
Responsibilities
- Manage the Venue P&L: hit revenue targets control labor margins and manage cost of sale ratios against budget.
- Manage Purchase Orders negotiate rates with vendors/contractors/suppliers ensure timely payments communicate with the accounting department.
- Manage the venues software systems: POS Inventory and Pricing systems.
- Regular analysis of menu and pricing to ensure the offer is on brand competitive and costs are in line with targets and inflation.
- Collaborate with other departments (Rooms Sales Experience Marketing etc) to implement onbrand promotions designed to increase revenue. Ensure Customer Experience is seamless for hotel guests and visitors alike.
Venue Operation:
- Recruit onboard and train all venue staff.
- Ensure high level customer service is achieved as measured by Customer Satisfaction Surveys (KEPSLA) and Online Reputation Index.
- Conduct Daily Standup with staff to review targets challenges events and daytoday issues
- Greet customers and offer support on customer complaints and queries
- Ensure cleanliness of the venue at all times and compliance with required industry and company protocols
- Ensure full compliance with health and safety legislation and licensing laws
- Complete all reports and analysis requested. Attend regular meetings to learn new initiatives and report on progress.
- Ensure the venue follows all brand guidelines.
- Manage all maintenance protocols (preventive and repairs).
- Ensure security is effective for guests connectors and loss prevention
Venue Events:
- Curate and Execute a schedule of events for the venue with the destination team. Full accountability for the successful operational execution of events: revenue cost control profiltibility venuelevel contribution margin.
- Support DJs and artists scheduled for the location. In charge of Artist Relations as well as sound and visual equipment maintenance and operation.
- Decorate venue with brand approved concepts.
- Deliver events on time within budget.
- Ensure the Sales Marketing and Social Media team have knowledge of all F&B activations through the calendar year.
- Support the creation of content and delivery of Social media engagement initiatives.
- Identify and manage partnerships with brands that enhance the venue and Selina brand and help to offset costs in the venue. Bring brandapproved sponsors to the venue.
- Work with Brandapproved Influencers to increase revenue and reputation.
- Build a network in the local community and curate relationships with community leaders and opinion leaders.
Requirements
- Fully Bilingual (English and local language).
- Strong organization and time management skills.
- Previous management or department head experience <3 years.
- Previous stock management experience.
- Previous scheduling experience.
- Experience building and costing menus.
- Previous cash reconciliation experience.
- Demonstrates a good understanding of P&L statements.
- Experience planning and managing events.
- Cultural fit and community engagement.
- Local supplier and vendor network.
- What you can expect.
- Competitive salary.
- A share of the profit you Generate.
- No dress code.
- Petfriendly (as long as your pet is friendly).
- Multiple online training opportunities.
- Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring.
- Huge Selina experience discounts on your stay food & fun for you AND your friends & family (you can expect to become even more popular among your friends).
- Have your birthday off.
- Amazing referral program with cash and global holiday packages; we know you hang out with other great people.
- Extra countryspecific benefits; we can tell you more during the application process.
Employment Type
Full Time
Key Skills
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