Quality Assurance Coordinator
Quality Assurance Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
What You Get To Do:
The Quality Assurance Coordinator (QA) is responsible to ensure all programs are in compliance with state regulations and meet Dungarvin standards of quality. The Quality Assurance Coordinator (QA) must be aggressive in finding problems that are or could be a licensing issue. This position works collaboratively with the State Director Area Directors Area Managers and other program employees to identify problems develops plans for correction and assure that plans are fully implemented. The Quality Assurance Coordinator (QA) will closely monitor the completion of corrective actions to ensure timely completion by program management.
- Assess sites for quality assurance concerns as scheduled or upon request.
- Conduct ongoing monitoring of sites and followup with sites.
- Track review and followup on abuse neglect and exploitation investigations.
- Analyze data from electronic and paperbased systems to inform the management team of quality issues related to service delivery.
- Provide inthemoment training to staff when issues are observed.
- Provide support to the management team in responding to Requests for Proposals.
- Work closely with recruitment training and retention leaders to inform the effectiveness of their efforts.
- Work with the management team to identify and train QA reviewers where needed.
- Work with the management team to develop communicate implement and provide feedback regarding prioritized QA goals.
- Provide leadership with policies systems and initiatives.
- Assist in quality assessment intervention and enhancement of services and supports.
- Ensure the programs meet applicable licensure and certification requirements.
- Participate in Safety Committee.
- Represent the state on related national task forces dedicated to quality assurance.
- Work cooperatively with internal and external contacts to ensure services are provided in a timely manner on a basis of quality according to organizational standards contractual requirements and regulatory guidelines.
- Monitor and audit assigned employee timecards in accordance with payroll deadlines. Authorize overtime and mileage expenses for employees within assigned budgets. Approve timecards while assuring accuracy of pay and benefit category.
- Implementation of all organizational policies and procedures.
- Act as a role model for the organizations values mission and philosophy.
- Represent the organization in a positive professional and responsible manner to staff other professionals and the community.
Who We Are:
At Dungarvin were all about making a positive impact in peoples lives. We help individuals with different abilities like intellectual disabilities developmental disabilities physical disabilities autism and mental health conditions in a variety of programs with a focus on providing a personcentered approach. Were all about personal care and support encouraging our clients to chase their dreams while our team provides the help they need to make important choices and get the care they deserve.
Qualifications :
What Makes You A Great Fit:
- Bachelors degree in a relevant field such as healthcare social work or psychology
- Minimum of 3 years of experience working in the Human Services field
- Preferred at least two years of experience in quality assurance
- Strong analytical skills with the ability to build review and interpret complex data
- Excellent communication and interpersonal skills
- Knowledge of regulatory requirements related to IDD Supports such as HIPAA Licensing Requirements and PersonCentered Service Provision
Additional Information :
At Dungarvin diversity and inclusion are a part of what makes our organization strong. Together we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer.
All your information will be kept confidential according to EEO guidelines.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
