SA Executive Assistant - 9932
SA Executive Assistant - 9932
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Job Description
We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Please note that only resumes submitted in English will be considered for review. Fully remote role Only for SOUTH AFRICA Candidates.
Position : EXECUTIVE ASSISTANT
Work Hours : Monday to Friday 96pm
Timezone : UAE (Dubai time)
Holidays : Candidate's home country
Pay Range : up to USD 2500/per month (with the final offer at the client's discretion)
Interview Process : multiple client interviews
Company Overview:
Accounting & tax business
Duties and Responsibilities:
- Attend all client calls take detailed notes identify action items and update them in Airtable.
- Ensure all action items are tracked and followed up in a timely manner.
- Monitor client communications across platforms (e.g. WhatsApp email slack) to identify unanswered messages or pending requests.
- Track client requests in Airtable and follow up after appropriate preagreed time intervals to ensure responses are received.
Document Management
- Save all client documents in the designated Google Drive folders maintaining organised and easily accessible records for other team members.
- Ensure proper naming conventions and categorization of files for streamlined access.
Administrative Support
- Draft and send out service agreements to clients.
- Generate and send Stripe payment links to clients for services rendered.
Project / Task Management
- Take ownership of the client Airtable ensuring it is working as effectively as possible
- Liaise with the Airtable specialist to make improvements or tweaks based on feedback from the team to make the system as effective as possible for our needs.
- Ensure client tasks are being completed by team members according to the set deadlines.
- Ensure pending requests are prioritised accordingly by team members.
- Communicate & work with other team members to ensure they understand clearly what they need to do & by when.
Process Improvement
- Suggest and implement improvements to client management and administrative workflows to increase efficiency.
Minimum Requirements:
Experience:
- Previous experience in an executive assistant role preferably in a professional services environment such as accounting finance or consulting.
Technical Skills:
- Proficiency in Airtable Google Workspace (Docs Sheets Drive) and communication platforms like WhatsApp.
- Familiarity with payment platforms such as Stripe is a plus.
Soft Skills:
- Excellent organisational and multitasking skills.
- Strong written and verbal communication abilities.
- High level of attention to detail and accuracy.
- Ability to work independently and take initiative.
Employment Type
Full Time
