CLERK ROOMS INVENTORY
CLERK ROOMS INVENTORY
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Assist Manager and agents with day to day operations. Handles preblocking request casino reservations completes duties list process nonguaranteed reservations and prints backup reports. Responsible for balancing group blocks express checkout preregistration and processing all motor coach.
Job Functions
- Identify analyze and resolve customer complaints or disputes and prevent reoccurrences.
- Provide feedback to managers regarding policies and procedures and coordinate services with bell stand and housekeeping.
- Possess strong knowledge and ability to operate hotel computer systems.
- Delegate work assignments schedule and monitor staffing levels and team member breaks.
- Assist front desk clerks with balancing room types meeting guest request and blocking special request.
- Generate reports daily.
- Clear due outs and oversee room status.
- Responsible for cash handling.
- Perform all hotel clerk duties as necessary.
- Ensure back to back reservations are completed in a timely manner.
- Prepare for group arrivals.
- Process all preregistered rooms and ensure packets are ready for checkin when rooms are ready.
- Balance room types group blocks and hotel availability.
- Work with housekeeping to clear room discrepancies and update room statuses.
- Knowledgeable of Hotel Community and Special Events.
- Work with host reservations sales and other departments.
- Other duties as assigned by management.
Qualifications :
Job Specifications
- High school diploma or equivalent preferred.
- Minimum 6 months hotel front desk experience.
- 10key and cashier experience a plus.
- Must have working knowledge of basic office equipment Microsoft Word and Excel and be able to operate LMS and CMS Hotel Systems.
- Excellent communication skills must be literate and fluent in English.
- Must present a polished wellgroomed and professional appearance.
- Able to work flexible shifts as needed; to include holidays and weekends.
- Must be able to stand for duration of shift.
- Must be detailoriented.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
