- Consistently offer professional friendly and engaging service
- To ensure that the monthly forecasted food and beverage revenue figures are achieved.
- To strictly adhere to the established operating expenses and that all costs are controlled.
- To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
- To ensure that the outlet is managed efficiently according to the established concept statements.
- To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
- To assign responsibilities to subordinates and to check their performance periodically.
- To conduct daily pre and postshift briefings with employees on preparation service and menu.
- To handle all guest complaints requests and enquiries on food beverage and service.
- To plan and implement an effective sales plan and promotional activities in the outlet.
- To provide the Director of Food and Beverage with recommendations for the advertising campaign and assist in putting together the advertising brief and attend subsequent meetings.
Qualifications :
- University degree in a related discipline preferred
- Preferably luxury brand experience in a similar position
- Excellent communication and organization skills
- Strong interpersonal and problem solving abilities
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Excellent reading writing and oral proficiency in English Language.
- Experienced in all aspects of A la carte service and equipment.
- Strong command of lead and trainee skills.
Additional Information :
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime