Global Key Account Manager - CP- Hardlines

RESPONSIBILITIES

• To retain assigned top customers and nurture those key relationships over time.
• He/She will become a strategic partner and advisor to the client discovering new opportunities to work together for mutual benefit and sustain accelerated growth targets
• In order to maintain and expand business and relationships with significant clients he/she needs to work in close association with various C&P locations and business departments and Client different stakeholders
• Business development not only will be done through existing clients but through identifying potential customers within HL industry. He/She will work to develop a network of contacts to attract new clients research market opportunities and oversee growth projects

PRIMARY RESPONSIBILITIES

• Establish plans for the development of the assigned Hardliness accounts in conjunction with the relevant other interested parties (particularly those in overseas affiliates) to ensure that all accounts are focused on the development of share of wallet
• To work in strategic planning sales management and prospecting for new clients to help grow the business
• Follow and support implementation of Global business strategy to ensure development of new Hardlines business streams in conjunction with key international colleagues (e.g. sustainability services performance PPE etc)
• Ensure international reporting requirements are met and function as a member of the international core Hardlines team as required
• Actively participate as a full member of the Europe HL team contributing to the wider development of the existing business establishing key relationships internally and externally collect and share market and competition intelligence
• At all times adopt a safe behaviour by exercising due regard for the health and safety of yourself colleagues and clients in line with the Companys policies and procedures.
• Ensure full compliance with the Companys Code of Integrity & Professional Conduct and at all times adopt behaviour in accordance with SGSs Equality & Diversity policy.

Qualifications :

Education (Essential)

• Bachelors degree in a relevant field (e.g. business administration social sciences sustainability).
• Proven experience in Hardlines market and services related fields with an understanding of industry standards regulations and best practices.

Experience (Essential)

• Previous experience of working in a customerfacing/customer care role
• Previous experience of working in business development role
• Experience of working to deadlines and being able to prioritise workload
• Experience of working on own initiative to solve problems as they arise

Desirable

• Sound knowledge of SGS international structures and activities
• Good understanding of the different Hardlines activities as categorised by SGS

REQUIRED SKILLS

• Strong leadership skills and the ability to effectively manage the business awarded to SGS from hosted clients including a comprehensive knowledge of all issues relating to the coordination of international inspection/testing and Hardlines global services
• Good understanding of the German Hardlines market players TIC competitors and trends
• Good understanding of the international Hardines business
• Excellent communication and interpersonal skills with the ability to collaborate and build relationships with clients and industry peers.
• Strategic thinking and problemsolving abilities with a focus on achieving results and driving continuous improvement.
• Ability to stay organized prioritize tasks and meet deadlines in a fastpaced environment.
• A commitment to ethical business practices and promoting responsible business conduct.
• IT literate in all MS Office applications and at intermediate level in Word and Excel

COMPETENCIES

• Customer Focus and hunting skills
• Commercial experience and orientation
• Business development
• Strategic Thinking
• Leadership
• Collaboration and build relationships
• Communication
• Ethical Conduct
• Drive and resilience

Remote Work :

No

Employment Type :

Fulltime